Category: Employee Experience

Who Are Your Everyday Business Heroes?

International courier and SME champion ParcelHero, identifies the qualities to seek when businesses first recruit, and launches a competition to award those Everyday Business Heroes. For new businesses just taking off, one enthusiastic person can make all the difference. It’s vitally...

Marketing Businesses Confirm: Mother Knows Best

More firms to hire working mothers, but flexibility is key New research by global workplace provider Regus has revealed that more than a fifth of marketing firms (21%) are planning to hire more returning mothers than they did a year ago. ...

SMEs Keep Growing, but So Do Their Concerns on Skilled Staff Shortages

Albion Ventures’ third Albion Growth Report shows that 61% of SMEs predict growth over the next years SMEs are focused on boosting productivity and tapping into new markets, but are struggling to find skilled staff Reliance on bank funding plummets...

Bringing Peace to Institute of Customer Service

Leading construction sector recruiter becomes first UK recruitment firm to join Institute of customer service Peace Recruitment, an Edinburgh based recruitment consultancy focused on the construction, property and engineering sectors, has become the first recruitment company in the UK to join...

Put Your Money Where Your (Company’s) Mouth Is… You’ll Reap the Rewards

A case study by Brand Biology There’s a saying that goes, ‘to the customer, your people are your company’. But a recent report by Harvard Business Review Analytic Services revealed that organisations implementing a customer centricity strategy are failing to invest...

How the Insurance Workforce Can Meet 21st Century Customer Demands

Mark Mullin, Director, Digital Strategy – International, Guidewire As they come of age, millennial customers born from the 1990s onwards are dominating the minds of all financial service sectors. What is the best way to engage with these digitally savvy consumers?...

A Personal Glass Ceiling? Almost Half of Women Afraid to Ask for Pay Rise

With the third longest working hours of anywhere in Europe, UK workers are unhappy. They’re putting in endless amounts of effort into their careers, and finding their pay cheques aren’t quite up to scratch. Asking for a pay increase would seem...

‘Health and Safety – What’s Next?’

British Safety Council supporting key safety campaigns at annual conference The British Safety Council’s annual conference this year is highlighting key health and safety campaigns, including work-related transport, occupational health and young people at work. The conference entitled ‘Health and Safety...

Embrace Remote Working with Smarter Working Guide to London

By Gareth Foster, Marketing Director of Powwownow “When it comes to the types of people that walk through our doors, we mainly get a mix of artists, students and designers. We also have a freelance bonsai tree arboriculturist who comes in...

Virgin Shows Links Between Employee Experience and Customer Experience

Colin Shaw, Beyond Philosophy Richard Branson, Founder of Virgin Group, led the charge for better parental leave benefits this week for his employees. The new policy at Virgin allows new parents one year of fully paid leave following the birth or...