Category: Employee Experience

‘Health and Safety – What’s Next?’

British Safety Council supporting key safety campaigns at annual conference The British Safety Council’s annual conference this year is highlighting key health and safety campaigns, including work-related transport, occupational health and young people at work. The conference entitled ‘Health and Safety...

Embrace Remote Working with Smarter Working Guide to London

By Gareth Foster, Marketing Director of Powwownow “When it comes to the types of people that walk through our doors, we mainly get a mix of artists, students and designers. We also have a freelance bonsai tree arboriculturist who comes in...

Virgin Shows Links Between Employee Experience and Customer Experience

Colin Shaw, Beyond Philosophy Richard Branson, Founder of Virgin Group, led the charge for better parental leave benefits this week for his employees. The new policy at Virgin allows new parents one year of fully paid leave following the birth or...

Improving Your CX One Employee at a Time

by Colin Shaw, Beyond Philosophy Employee Experience and Customer Experience are linked. What is affecting one will affect the other. They are like an old married couple—when it works it is beautiful and inspiring; when it doesn’t, it is ugly and...

Creating Award Winning Employee Engagement: A Case Study.

We have had the pleasure of working with Caterpillar for a while, and recently I was asked to judge their ‘Excellence in Customer Experience Awards for 2014.’ I am pleased to say Carter Machinery, one of the leading Caterpillar dealers...

Employee wellbeing – Number 1 priority for 2015

When we think about New Year’s resolutions, we usually only choose one that directly impacts us and not anyone else around us. This year, however, you should consider looking further afield at how you can change your habits to impact...

Why should marketers take a more strategic approach to their Account Based Marketing?

Account Based Marketing (ABM) has long been used, chiefly by service organisations (or departments), to gain closer relationships with and maximise the value of their most important accounts. Recently, however, because of ever more educated and demanding B2B buyers, growing...

Sunday Times reveal the 100 Best Companies to work for in 2014

The Sunday Times list of the 100 Best Companies to Work For has been revealed – compiled from the views of employees and the policies of employers. Using a methodology now in its eleventh year and designed exclusively for the British...

Staff reward and incentive trends for 2015

With the recent news about the UK unemployment rate falling below two million for the first time since the financial crisis, things are looking up. But renewed confidence in the job market means many are considering a new job. If your...

5 tips to stop staff getting cold feet this January

The festive season is a funny one. We kick-off with the high spirits and merry-making in December, looking optimistically through to the New Year. The whilst sparkle and good will of Christmas then keeps us toasty with the promise of...