Category: Events

These are the Finalists of the UK Financial Services Experience Awards 2016

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Meet the Winners of the UK Employee Experience Awards 2016

table.categories_box{float: left; padding: 5px;margin-right:5em;} table.categories_box th{text-align: left:} .categories_title{font-size: 100%;border-left:5px solid #020102;padding-left: 15px;font-weight: bold;} .sponsored-by{vertical-align: middle;} ul.descfinalists { list-style-type: none;} Overall Best Employee Experience Winner: Bristol Wessex Billing Services Ltd Discipline Specific – Best Employee Experience Business Change or Transformation Winner: Active Digital Communications Faced with a disjointed frontline, Active Digital...

Recognition as the Ultimate Motivator

You don’t have to be a rocket scientist to realise that recognising hard work and individual achievement is a huge motivator for employees to ‘go the extra mile’. It’s also entirely logical that a public accolade provides a unique opportunity...

CXM Interview: An Award-winning Practice Is a Mix of Constructive Feedback and Hard Work

After winning Silver at the UK Customer Experience Awards 2015 in the Hospitality/Leisure/Charity category, B2B International certainly have a few useful tips to share about what makes an award winning practice. CXM Editor, Marija Pavlovic, interviewed their Chairman, Nick Hague,...

You May Work from 9 to 5, but Only if You Want to

A Teesside digital agency, Visualsoft, has this week announced two finalist positions at The Employee Experience Awards 2016 held in London, following the success of its pioneering benefits package which was implemented almost 18 months ago. Stockton-on-Tees based Visualsoft, which also...

Why Competition Is a Core Value at Nationwide

It is probably impossible to count the seminars, books, journals, research reports, podcasts, websites, university programs, magazine articles, and conferences that compete to offer advice to managers. More than 11,000 business books are published in English each year, according to...

User Vision wins Trio of Customer Experience Awards in Dubai

A leading independent user experience consultancy has scored a hat trick after scooping three top accolades at the inaugural Gulf Customer Experience Awards in Dubai. User Vision, which is headquartered in Edinburgh and has offices in London and Dubai, specialises in...

Why the Customer Is Not Always Right!

To create sustainable success and prosperity in 2016 we must focus on giving the best possible customer experience. However, there are many myths surrounding CX that can be counter-productive. The first myth I’d like to dismiss is the thinking that...

Customer Experience: What ‘Good’ Looks Like

Last year I had the pleasure of participating as a judge at the UK Digital Experience Awards. It was a fantastic experience and one that I would recommend to anyone interested in taking part. It was really valuable to get...

Silver Goes Perfect with Flowers

Pocket App, the UK’s largest independent app developer has won a silver award in the Charity/Not For Profit category of the UK Digital Experience Awards 2015 for their My Poppy project Created to recognise and celebrate the delivery of an exceptional...