Anita Siassions, Founding & Managing Director at ManagingCX carefully analyses the state of CX in Australia in 2020, as well as the importance of CX leader’s peripheral vision.
See the whole presentation and Q&A session below:
[youtube https://www.youtube.com/watch?v=iXoy3cx1w3M?feature=oembed&w=640&h=360]
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