CRM AND SALES REPORT

CRM is at the heart of customer experience, providing the foundational technology needed to drive engagement and deliver the experiences that keep customers coming back for more. Yet for most companies, the customer view is insufficient—focusing only on the current stage of the customer’s journey, lacking contextual information to provide meaningful insight.

In the CRM and Sales Impact Report, SugarCRM surveyed 1,000 sales leaders to consider:

• How technology is transforming the expectations of both sales leaders and their customers
• Which roadblocks and blind spots are causing sales friction and contributing to churn
• What customer data and insights business leaders need to compete and win market share

Download a free guide and get insights from 1,000 sales professionals on what’s driving (or stalling) revenue and customer engagement.