Tag: Employee Engagement

Workers warm to agentic AI, but trust and quality concerns remain

A recent study by Pegasystems highlights the growing adoption of agentic AI in the workplace, revealing that 57% of workers are inclined to use AI agents and 58% are already incorporating them into their daily tasks. Early adopters are experiencing significant...

UK skills shortages see first decline in a decade

For the first time in ten years, the UK’s skills gap is showing signs of improvement, with the ManpowerGroup’s 2025 Talent Shortage Survey reporting a decrease in the number of organisations grappling with skills shortages, down from 80% to 76%. Despite...

Young workers face rising stress and reluctance to seek support

A recent survey by Mental Health UK shows that younger workers are increasingly reluctant to discuss job-related stress with senior staff, contributing to a growing mental health crisis in the workplace. The report highlights a 4% increase in younger workers...

Appreciation levels among UK employees lag behind US and Australia

A recent survey conducted by Reward Gateway Edenred reveals that the UK lags behind the US and Australia in employee appreciation. The UK scored 61.8 on the company’s Appreciation Index, compared to 66.3 for the US and 66.8 for Australia. The...

Over 60% of UK workers plan to seek new roles in 2025

New data from LinkedIn highlights a growing struggle in the recruitment landscape, with 61% of UK workers planning to seek new roles in 2025. However, 54% of job seekers and 79% of HR professionals report that the hiring process has...

Care, share and trust: how ALA Insurance become industry disruptors

Two new hires are expected to begin their careers at ALA Insurance in December, a family owned and run firm based in rural North Yorkshire. They’re joining an organisation that by any measure is thriving. Sales are up 32% year-on-year...

Statistics reveal the ups and downs of job satisfaction in the UK workforce

A recent study by the Socio-Economic Review has shed light on the complex relationship between age and job satisfaction among UK workers. Drawing on data from over 100,000 employees through four national surveys—the UK Skills and Employment Survey, the Workplace...

Medallia appoints new Chairman and CEO

Medallia has named Mark Bishof its new Chairman and CEO. With over 40 years of experience leading private and public software companies, Bishof brings industry expertise, including roles as Chief Business Officer at Qualtrics and CEO of Clarabridge. He steps...

CXMStars deadline extension!

Due to overwhelming demand to complete nominations for this year’s CXMStars, the deadline has been shifted to 23:59 Wednesday 08 January. When the nominations are closed, the editorial team will reduce the list to the top 50 CX corporate professionals and...

National living wage and tax burdens challenge UK businesses  

According to an analysis by the Centre for Policy Studies, the share of an employee’s salary owed in tax is set to increase to 21.3% this year, up from 17.5% in 2022. This cost rises as businesses prepare for a...