Tag: employee experience

WorkJam adds two new tools to improve frontline team communication

Digital frontline workplace solution provider WorkJam has launched two new features with the aim of enhancing frontline team communication – an AI chatbot and a “Live Streaming” video tool. The tools make it easier for companies to engage, train, and support...

Meet the judges for CXMStars 2025

With submissions now closed, judging for CXMStars 2025 is due to start, before the final votes are cast by our CX community. Here is the judging panel for the 2025 edition of CXMStars! Ginger Conlon, director of customer stories, Genesys Ginger Conlon is...

National living wage and tax burdens challenge UK businesses  

According to an analysis by the Centre for Policy Studies, the share of an employee’s salary owed in tax is set to increase to 21.3% this year, up from 17.5% in 2022. This cost rises as businesses prepare for a...

Skills development is key to the UK’s growth strategy

A survey by the Recruitment and Employment Confederation (REC) highlights the urgency of prioritising workforce upskilling within the government’s “Invest 2035” industrial strategy. This ambitious 10-year plan aims to foster economic growth through high-quality, well-paid jobs. According to the REC poll...

How can HR leaders build resilient workforces in 2025?

Economic uncertainty and shifting employee priorities are redefining the role of HR in 2025. To help HR leaders navigate these challenges, isolved has released its fifth-annual HR trends report titled HR Trends in 2025: Essential Insights Shaping the Future of...

Sense launches conversational voice AI to revolutionise candidate engagement

AI-driven talent engagement solutions provider Sense has introduced Sense Conversational Voice AI, a solution designed to transform recruitment through automated phone conversations. The technology enables recruiters to handle high-volume tasks, such as sourcing, screening, and scheduling, while maintaining a personalised...

Lies on the resume: how job seekers bend the truth to land jobs

According to new research from StandOut Resume, two in five Australians (42.4%) admit to lying during a job application or interview, with nearly 20% confessing to doing so more than once. For those willing to bend the truth, the rewards...

Employees are struggling to keep up with workplace challenges

According to a Skillsoft survey, over 8 in 10 employees feel unprepared to tackle workplace challenges in 2025. The findings show that burnout, exhaustion, and overwhelming workloads plagued employees throughout 2024, leaving them ill-equipped for the future. The survey also found...

Christmas bonuses fall flat as workers prioritise long-term benefits

According to research by Zest, as many as 60% of employees aren’t expecting a Christmas bonus this year, with just 8% hopeful for a higher payout. Adding to the uncertainty, 44% of workers don’t foresee a pay rise in 2024,...

The AI shift: UK employees are embracing and demanding more

According to a survey from Freshworks, nearly 45% of UK workers would consider switching jobs for roles that better integrate AI. The findings reveal that employees are not just adopting AI but actively seeking more ways to leverage it. As...