Tag: employee experience

Flexibility is key for hourly workers

According to Branch’s report, almost half of hourly workers now prioritise scheduling flexibility over traditional benefits like paid time off and health insurance. The survey showed that 46% rank flexible hours as their key benefit, compared to 44% for paid...

Caroline King Ageas UK’s chief customer officer, on AI, employees and giving customers a voice in the boardroom

Ageas UK has made understanding insurance and simplifying insurance its mission. The clarity of purpose has helped focus on customer experience and driving business results. CXM caught up with Caroline King, chief customer officer, to find out what is next...

London Christmas parties make a comeback with 75% office attendance in 2024

This year, London’s office holiday parties are back in full swing, with 75% of employees planning to attend an employer-organised Christmas party, revealed a survey by London Heritage Quarter. This marks a notable rise from 2023, when just over half...

Care UK tackles turnover with empathy and innovation

After Care UK observed that employee turnover peaked during the first six months of service, particularly within the initial three months, it recognised the need for change. As a care home operator of essential services such as dementia and nursing care...

32% of tech workers struggle to keep up with rapid change

According to the latest survey by Kahoot, nearly half of the tech professionals (40%) are concerned their skills will be obsolete within three years, underscoring the urgency for modernised upskilling solutions. With 32% citing AI’s rapid evolution as their main...

Sullivan & Stanley turn to employees to drive growth

Sullivan & Stanley (S&S) has redefined what it means to put employees first. Recognised with silver for Best Employee-Centric Approach at the UK Employee Experience Awards 2024, S&S has leveraged its employees to inspire growth and drive business success. At S&S,...

Pay raises plummet while compensation gaps widen

If you are among those who received a pay raise in the last year, consider yourself lucky. BambooHR’s latest annual compensation study paints a concerning picture for salaried employees in 2024. According to the survey, 40% of workers didn’t receive...

The Standard unveils enhanced digital platform for absence management

Workplace benefits solutions provider The Standard is set to introduce an upgraded digital experience for Absence Management on January 1, 2025. Designed to streamline the leave management process for both employees and employers, the platform focuses on improving efficiency and...

Workplace barriers still holding back disabled UK workers

Many UK workers with disabilities, chronic health conditions, or neurodivergence face significant barriers in the workplace, from inaccessibility to discrimination, despite growing awareness of the need for inclusion. Released to coincide with the International Day of Persons with Disabilities, Deloitte’s Disability...

39% of Australians struggling to secure new roles

According to a recent Gartner survey, 39% of Australian candidates report having trouble finding new employment as job vacancies in Australia continue to decrease. Only 25% of respondents found jobs matching their skill set, significantly below the global average of...