Tag: employee experience

Workers will only come back to the office with the promise of a pay rise

42% of London workers would want a pay rise if they had to return to the office full-time for work, a report from Bloomberg intelligence has found. Over a third over the Londoners wanting a pay rise indicated they would...

UK teachers offered incentives to make the job easier and more flexible

Due to an escalating crisis in teacher recruitment and retention, new incentives are being offered to make the job more appealing. This includes two free periods a week to give them a later start and lie-in, a nine-day fortnight, and...

Gen Z and millennials opt for instant messaging, shunning work phone calls 

According to a recent survey conducted by global recruitment agency Robert Walters, Generation Z and millennial professionals are increasingly avoiding phone calls at work, preferring email and instant messaging instead.  According to the report, 59% of Generation Z and millennials (born between...

This week in CX: CX quality is at its lowest point since 2016

Happy Friday! ‘This week in CX’ brings you the latest roundup of industry news. This week, we’ve been looking at the latest research impacting employees, and the latest retail updates as we prepare for the Golden Shopping Quarter. We’re also discussing new research...

New employee monitoring policy opens conversations surrounding trust and transparency

To ensure a return to office-working conditions three times a week, PwC are to begin monitoring their UK employees’ working locations. PwC staff are expected to spend 60% of their work time with clients, or in the office. “PwC’s decision to...

Shift workers suffer from pay errors

A survey reveals that UK frontline shift workers frequently lose out on earned pay due to errors in their pay slips. 60% of respondents believe they need more money, 38% report late payments, and 23% say they have not received pay...

Statutory rights are being listed as workplace benefits in job adverts

Almost half (46%) of current job vacancies in the UK are listing a statutory right as a workplace benefit, Rippl has analysed and discovered. The most prominent of all was a pension being listed as a ‘company perk’ in 124,589...

Employees value job security above all else

A survey by Robert Walters found that 77% of professionals now value job security more than pay. 53% of employers have noticed that job candidates have discussed job security more often this year. The survey found that 71% of workers hesitate...

Makers of Happy: the programme that empowered employees and satisfied customers

The pandemic wrought havoc on the travel industry. A near complete ban on international travel left airlines grounded, hotels empty and tourist operators struggling to survive. As revenues tumbled across the board, airlines and operators were forced to make drastic...

UK workers have right to request four-day working week

Under new government plans, UK workers could be given the right to request a four-day working week. The education minister, Jacqui Smith, on Friday morning dismissed reports of businesses being forced to accept these demands but said workers could be...