Tag: employee experience
UK employers need to improve new starter processes, as they’re failing to turn up on first day of work
Over a quarter of UK employers have had new starters fail to turn up on their first day of work within the last year. This is on top of research that 56% of employers said it was more difficult to...
Only 45% of workers have flexibility in their schedules
Research from Personio reveals that only 45% of workers feel they have the flexibility to work at times they prefer, showing a gap between employee expectations and company practices. The report also showed that only 57% are satisfied with their...
Organisations are struggling with talent and skills needed for their workforce
Organisations are currently struggling to deliver on talent needs. 41% of HR leaders agree that their workforce lacks the required skills. The new research from Gartner has found that half of HR leaders agree that their organisation does not effectively...
Only 33% of employees feel EVP promises are delivered, so what’s holding companies back?
A recent Gartner survey revealed that only 33% of employees say their organization delivers on the promises made in its employee value proposition (EVP). The research highlights a growing disconnect between companies’ efforts to enhance EVP and employee perceptions. “Organizations are...
New research shows meaningful recognition is a key pillar in employee retention
Receiving high-quality recognition and feedback can have a significant impact on employee retention, reveals new research by Workhuman and Gallup. According to the survey, employees who received high-quality recognition in 2022 were 45% less likely to have left their jobs...
Over 50% of employees urge companies to respect work-life boundaries amid growing stress
A recent report by Protime revealed that 67% of employees feel unable to disconnect from work fully, emphasising the blurred boundaries between personal and professional life. Even though 93% of employees highlight the importance of a healthy work-life balance for their well-being,...
Workers will only come back to the office with the promise of a pay rise
42% of London workers would want a pay rise if they had to return to the office full-time for work, a report from Bloomberg intelligence has found. Over a third over the Londoners wanting a pay rise indicated they would...
UK teachers offered incentives to make the job easier and more flexible
Due to an escalating crisis in teacher recruitment and retention, new incentives are being offered to make the job more appealing. This includes two free periods a week to give them a later start and lie-in, a nine-day fortnight, and...
Gen Z and millennials opt for instant messaging, shunning work phone calls
According to a recent survey conducted by global recruitment agency Robert Walters, Generation Z and millennial professionals are increasingly avoiding phone calls at work, preferring email and instant messaging instead. According to the report, 59% of Generation Z and millennials (born between...
This week in CX: CX quality is at its lowest point since 2016
Happy Friday! ‘This week in CX’ brings you the latest roundup of industry news. This week, we’ve been looking at the latest research impacting employees, and the latest retail updates as we prepare for the Golden Shopping Quarter. We’re also discussing new research...