Tag: US

How will President Trump’s proposed policies impact consumer shopping habits?

As President Trump’s proposed economic changes spark national debate, a new Market Pulse study from InMoment explores how these policies may shape consumer shopping behaviours and pricing expectations. The research, which surveyed over 1,000 U.S. adults and analysed 45,000 social media...

Consumers want instant payments in this economy. The majority of companies still struggle to keep pace

Behind every company’s digital transformation is its need to meet customers’ needs. In today’s age, if a company is selling any kind of service or product, instant payment options are a must. However, many companies are struggling to keep pace. According...

Reputation enhances platform with AI-powered features for deeper customer insights

Reputation has announced a major expansion of its platform, introducing new features to help businesses gain deeper customer insights and act on real-time feedback. The tools aim to close the gap between brand perception and customer experience. The updated platform combines...

Conversica launches AI-powered agents to streamline car buying process

Conversational AI solutions provider Conversica has debuted its latest innovation for the automotive industry: AI Agents powered by AnswersIQ for Auto. Announced during the NADA Show 2025 in New Orleans, the solution is designed to deliver real-time, 24/7 access to...

New Qualtrics and SAP collaboration seeks to enhance employee engagement and reduce attrition

Qualtrics and SAP have announced a partnership that seeks to enhance employee engagement, reduce attrition, and support the development of top performers, all through the integration of the companies’ solutions: SAP SuccessFactors and Qualtrics XM for Employee Experience. Organisations utilising SAP...

Mobile app spending hits $150B in 2024, driven by AI boom

The world of mobile apps experienced remarkable shifts in 2024, with new trends redefining how consumers engage with their devices. Consumer spending on mobile apps reached $150 billion globally in 2024, marking a 13% year-over-year increase, according to Sensor Tower’s latest...

What are the key drivers in shaping consumer trust in local businesses?

When researching local businesses, consumers in 2025 are turning to a mix of digital tools and personal recommendations. A recent survey by Chatmeter highlights the diverse methods people use to gather information before making decisions, particularly when choosing restaurants or...

Gender and generational shifts in consumer spending habits

According to a recent Attest survey, a significant gender divide is influencing consumer spending patterns, with 45% of women feeling financially insecure compared to 33% of men. This heightened insecurity is driving women to adopt more cautious spending habits. Currently,...

Intelligent physical retail platform Leap raises $20M

Intelligent platform for physical retail Leap has secured $20 million in funding from Tribeca Venture Partners, DNX Ventures, and existing investors. The funds will support the expansion of the company’s store network, retail operations, and investments in platform technology and...

Appreciation levels among UK employees lag behind US and Australia

A recent survey conducted by Reward Gateway Edenred reveals that the UK lags behind the US and Australia in employee appreciation. The UK scored 61.8 on the company’s Appreciation Index, compared to 66.3 for the US and 66.8 for Australia. The...