Tag: US

15% of workers over 45 Use AI, but It’s boosting job satisfaction by 50%

15% of workers over 45 use AI, but it’s boosting job satisfaction by 50%

A recent Generation survey has revealed that while only 15% of workers over 45 regularly use AI tools, those who do report a significant boost in job satisfaction, productivity, and decision-making. The research highlights that more than half of these...

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81% of Americans regularly use voice technology

81% of Americans regularly use voice technology

A new survey from TELUS Digital shows that voice technology is becoming a key part of daily life for Americans, with 81% of consumers utilising it regularly at home or work. Over the past year, 68% have increased their use...

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Digital experience excellence remains elusive for many marketing leaders

As digital experiences become increasingly important for brands, many marketing leaders are grappling with the challenge of delivering them effectively. A new report from Sitecore reveals that 73% of marketing leaders feel they are falling short of delivering excellent digital experiences...

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Uber’s AI assistant enhances the EV experience for drivers

Uber’s AI assistant enhances the EV experience for drivers

Uber has introduced a new AI assistant designed specifically for U.S. drivers. Starting in early 2025, this chatbot, powered by OpenAI’s GPT-4o, will be integrated into the Uber driver app, providing real-time assistance on all things EV-related. The AI assistant will...

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Cyber week set to drive nearly $41B

Cyber week set to drive nearly $41B in sales

The upcoming holiday season is expected to break all records, with Adobe forecasting a staggering $240.8 billion in online sales between November 1 and December 31. According to Adobe’s latest report, Black Friday will see faster growth than Cyber Monday...

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Marketing overload drives 40% of U.S. consumers to unsubscribe weekly

A recent survey by GetApp reveals that U.S. consumers are increasingly overwhelmed by marketing communications, with 40% unsubscribing from emails and texts at least once a week—well above the global average of 25%. The 2024 Advertising Preferences Survey highlights how...

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ParkHub drives customer success through speed, adaptability, and team collaboration

At ParkHub, customer satisfaction has always been a top priority, driven by a deep understanding of the demands their customers face. At the US firm, which provides software and hardware systems for the parking industry, quick resolutions to customer problems...

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46% of UK consumers affected by cyberattacks, calling for greater data transparency

46% of UK consumers affected by cyberattacks, calling for greater data transparency

A recent survey by Cohesity shows consumer concerns about collecting and using their personal data, especially involving AI. The survey found that most respondents in the UK (73%), the US (81%), and Australia (82%) believe companies are collecting excessive amounts...

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Retailers risk losing customers over rigid return policies

A new report by Appriss Retail reveals the link between strict return policies and consumer purchasing behaviour, claiming that 55% of consumers have avoided shopping at certain retailers due to restrictive return policies. This avoidance is rooted in negative return experiences,...

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Holiday shoppers to boost mall visits by 18.7% as experiences take centre stage

Holiday shoppers to boost mall visits by 18.7% as experiences take centre stage

Although online shopping is the top choice for the holiday season, there has also been a surge in mall and open-air shopping this year. According to JLL’s report, mall visits are expected to increase by 18.7%, with open-air shopping centres...

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