At NRF 2025, Lenovo unveiled three retail solutions combining the latest in robotics and artificial intelligence, all tested in real-world environments.
“Today’s retailers have never faced greater challenges and have never needed technology to work for them more. Lenovo’s track record in the retail industry, working with some of the world’s biggest name retailers, means we can design, deploy and manage cutting-edge retail and hospitality solutions with low CapEx and high confidence,” said Lawrence Yu, general manager of global retail solutions at Lenovo.
Lenovo Retail Content Management Services
The services revolutionise in-store digital content management, allowing retailers to create, schedule, and update real-time multimedia displays across multiple locations. This comprehensive solution includes all necessary hardware and software, making deploying and managing globally easy.
According to the company, a food and beverage chain implementing this service in over 100 stores reported cost savings by reducing paper usage and manpower while managing promotional content to boost sales.
Lenovo Retail Robotics with Yunji
In addition, this tool provides autonomous delivery services for food, guest supplies, room services, and small packages within hotels and malls. Unlike traditional single-function robots, these modular robots can be customized for a variety of tasks. Boosted with AI for navigation and vision recognition, they ensure quicker delivery and higher customer satisfaction.
Moreover, the robots collect valuable data that can inform supply chain management and customer service strategies. A deployment in a 400-room hotel saw the robots handle over 90% of guest requests, saving time and increasing sales revenue by 20%. Yunji’s robots are operational in more than 30,000 hotels, including Hilton and Marriott properties.
Lenovo AI Fast Start
Lenovo AI Fast Start addresses the challenge of implementing complex AI systems securely and effectively. This service accelerates the development of AI use cases, providing retailers with the tools and expertise needed to tailor AI solutions to their specific needs quickly. By leveraging Lenovo TruScale as a Service, businesses can scale AI deployments flexibly and cost-effectively.
Furthermore, TruScale Device as a Service (DaaS) and Infrastructure as a Service (IaaS) enablefor predictable costs and seamless upgrades, enhancing the deployment of AI-critical resources like GPUs for high-performance computing.