Melbourne-based artificial intelligence company Yep AI has unveiled the Yep AI Digital Human, designed to improve customer interactions and streamline business operations. By leveraging advanced AI-driven avatars, the company aims to create more engaging digital experiences for businesses across various industries.
“In today’s fast-paced digital world, businesses need solutions that do more than automate responses, they need tools that foster trust, connection, and long-term engagement.”, says Tony Shen, CEO of Yep AI, “No longer about rigid robots, animated characters, or pre-recorded avatars. We believe that real-time digital humans are the future of customer service.”
Yep AI’s newest solution goes beyond standard chatbot technology, offering hyper-realistic digital avatars that facilitate real-time, dynamic conversations. Unlike conventional chatbots that rely on scripted responses, these AI-powered avatars engage users more naturally and personally.
The platform integrates natural language processing (NLP), real-time lip-sync technology, and data-driven insights, making it possible to create human-like interactions that improve customer satisfaction and engagement. This innovative approach provides businesses with a tool that is more than just a chatbot—it is a digital assistant capable of meaningful conversations.
Businesses of all sizes
Yep AI’s Digital Human helps businesses enhance customer service, capture leads, and provide instant support—all while operating 24/7. With support for over 80 languages, it ensures accessibility on a global scale. In addition, the system can be easily integrated into websites, CRM systems, and third-party platforms without requiring specialized technical knowledge.
For small and medium-sized businesses (SMEs), affordability is often challenging when adopting AI solutions. Yep AI addresses this by offering scalable pricing options, making AI-driven customer engagement accessible to businesses of all sizes.
The platform also features real-time analytics and reporting, allowing companies to track customer interactions, identify trends, and refine engagement strategies.