CardFree, an all-in-one platform that equips merchants with customised order, payment, and loyalty solutions, has announced the launch of a new end-to-end AI ordering and payment solution in collaboration with SoundHound AI. The feature aims to streamline phone-in takeout orders by integrating SoundHound’s industry-leading AI-powered voice technology with CardFree’s robust ordering and checkout flows.
The new AI Voice Order & Pay solution reduces staff workloads and mitigates fraud by eliminating the need to take orders or credit card information over the phone. It enhances the customer experience with features such as loyalty integration, rewards redemption, and seamless payment options, including Apple Pay, Google Pay, and gift cards.
This development reflects CardFree’s commitment to applying practical technology to improve the dining experience, similar to the recent release of its Smart AI Upsell feature. By continuing to collaborate with partner brands, CardFree aims to bring new technologies to market that streamline operations and enhance the overall guest experience.
“Our team has always taken pride in bringing new and innovative products to market that drive incremental revenue, streamline operations, and improve the guest experience. When we launch a solution that checks each of these boxes, it’s a huge win for our brands and their customers. We’re excited this joint solution with Soundhound is already live with a mutual client, Torchy’s Tacos, which has one of the most passionate customer bases around. Making it easier to get ‘Damn Good tacos’ is a win for everybody,” said Jon Squire, founder & CEO at CardFree.
Meanwhile, SoundHound is making waves in the automotive industry by launching voice assistant updates and a completely new in-car commerce platform.