Andreas Constantinides, Head of Messaging & Marketing at MoreThan160 talks about unique CX tools for exceptional CX, six categories of positive experiences and finally, explores three new “wow experience” contributors.
See the whole presentation and Q&A session below:
[youtube https://www.youtube.com/watch?v=ysk60qqhd7Y?feature=oembed&w=640&h=360]
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