Author: CXM Editorial

Rate Your Customer Experience Progress: How to Avoid Failure?

If you have tried repeatedly to get a focus on customers, customer loyalty and customer profitability inside your organization with less than stellar results, you’re far from alone.  Most companies jump in without evaluating how the organization works together, whether...

John Lewis Is Backing These Five Startups to Be the Next Big Thing in Retail

The latest participants in the John Lewis Partnership’s retail tech accelerator have been revealed providing hints at some of the tech the retail group is backing to transform retail in the coming years. Run in association with L Marks, the 12-week...

What’s the Best Cryptocurrency to Invest in?

These Stocks Just Went “On Sale”: Shah Gilani says we’re in the formative stages of a “generational bull market” that will make the savviest investors rich. And that means the market is actually “marking down” stocks and creating some of the...

Mashing in with Our Brewing Crew

SAY HI TO SOME OF OUR EPIC BREWERS! Over the last couple of months, we have been catching up with some of the incredible people who work for BrewDog, across different parts of our company. We began the series by spending...

First Data Launches B2B eCommerce Gift Card Storefront for Walmart’s U.K. Retail Chain ASDA

Turnkey solution allows ASDA to sell its gift cards to other businesses NEW YORK–(BUSINESS WIRE)–More businesses than ever are using gift cards to reward, recognize, and build loyalty among employees, partners, and customers. First Data (NYSE: FDC), a global leader in commerce-enabling technology,...

Apple Just Got the Green Light to Test 5G in the US

iPhone moves closer to high-speed connections The future of mobile technologies inches ever closer as Apple received the go-ahead to test out 5G wireless broadband connectivity. Granted by the FCC just a few months after applying for a license, Apple has been granted...

These Six Startups Aren’t Waiting Until 2040 to Clean up London’s Air

Yesterday’s announcement that the Government would be banning the sale of petrol and diesel cars by 2040 as part of new clean air plan attracted derision from critics who argued that the proposals do nothing about remedying the nation’s toxic...

Salesforce Unveils Second Generation of Service Cloud

Salesforce rolled out the second generation of its Service Cloud this morning. Per Salesforce’s usual M.O. for application upgrades, it sports faster set-up capabilities, productivity enhancements around the console function and a brand new mobile app for service agents. The offering...

Hey Boss: I’m Begging You to Let Me Work From Home

I studied philosophy. (True.) You know the old cliché about the tree falling in the forest. If no one is there to hear it, did it really make a sound? Well, remote work may seem that way for some. After all, how can you be...

Meizu Pro 7 Has a Tiny Selfie Screen on its Backside

Say cheese to yourself on either side of these phones. It’s been a while since a Meizu smartphone last caught our attention, but in a twist of fate, the freshly announced Pro 7 flagship series manages to pack some surprises. Most notably, these...