Author: CXM Editorial

Secrets of The Lloyd’s Risk‑taker

Inga Beale rose through the ranks to become the first woman to run the insurance market. A Bateman cartoon on the 12th floor of the Lloyd’s of London building tells you all you need to know about how the insurance market...

Facebook Is Telling UK Users How to Spot Fake News in Adverts Published in British Newspapers

Facebook has announced new measures for tackling fake news in the UK, ahead of next month’s general election. The social network is set to treat the issue like clickbait, using algorithms to crack down on misleading articles. “We’ve found that if reading...

7 Important Things Tim Cook Just Said About iPhone 8 And The Future of Technology

Apple CEO Tim Cook talks about the new iPhone and beyond. Apple CEO Tim Cook hasn’t confirmed that the iPhone 8 exists, but in an interview, he did hint that the rumoured smartphone will feature “something that you didn’t expect”. Of course,...

Amazon is Expanding Its Presence in Cambridge with A New R&D Lab for 400 Staff

Amazon is opening a new research and developing (R&D) centre in Cambridge this autumn as Silicon Valley continues to capitalise on the city’s highly-educated workforce. The Seattle-headquartered company announced on Thursday that it intends to open a 60,000 sq ft office...

Metro Bank Plans to Invest £55 Million in Tech This Year

LONDON — Metro Bank, the challenger bank known for its bold High Street branches, is going digital. CEO Craig Donaldson told Business Insider on Thursday that the startup bank plans to invest £55 million in technology this year. Donaldson said: “This year...

Sadiq Khan Embarks on Hunt for London’s First Chief Digital Officer

The mayor of London Sadiq Khan has launched a search for the city’s first chief digital officer, a role with a £106,952 annual salary and a remit to make the capital the world’s leading smart city. In a job description posted...

Microsoft’s Surface Laptop is Perfect for Students

Microsoft has just revealed its new Surface Laptop and it is completely different from any other laptops produced lately. It uses the new operating system Windows 10 S, and you can upgrade it to full Windows 10 or Windows 10...

Barclays Opens ‘Biggest Fintech Center in Europe’ As It Aims to Experiment And Spot Early Trends

U.K. lender Barclays has opened a new innovation centre in Shoreditch, London, for its in-house banking and technology teams, as well as more than 40 co-located financial technology (fintech) start-ups. The announcement on Tuesday claimed the new Rise facility in east...

Ocado Shares Jump on M&S Partnership Hopes

Ocado shares jumped by as much as 9pc this morning on the back of hopes the online grocer could secure a technology deal with Marks & Spencer. The Sunday Telegraph reported that Ocado and Marks & Spencer were mulling a partnership as a...

The Face of Customer Experience in 2017

For some time now, customer experience has been the leading factor in determining the success of a business. Through various means, modern business are reshaping expectations and trends in CX and because of that everyone should stay on their guard...