Author: CXM Editorial

Innovators and Essentials – Magic Wheelchair

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#iwill Volunteer

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Inspired by the magic of Willy Wonka’s factory

Starbucks moved one step forward in customer experience introducing a one-of-a-kind coffee shrine in our hometown that captures the past, present and future of Starbucks. ...

A new way to change car oil unveiled by Castrol

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Take It Personally

Personalising the Omni-Channel Ecommerce Experience By Mike Austin, CEO of Fresh Relevance It probably won’t come as a huge surprise that many organisations whether B2C or B2B still don’t engage in even the most basic levels of personalisation in their...

Walk the Talk

By Josh Santos, Director of Customer Success and Worldwide Support, Clarizen Standfirst; Clarizen found that when it comes to customer success, it had to listen to the messages from its own sales force about the power of the cloud before it...

Swipe Left to Share your Opinions

Users have the ability to provide, and receive feedback in real-time in a fun and engaging new App from Toluna Toluna, the industry’s leading digital marketing research and technology provider, launches the Toluna Mobile Member App. The revolutionary App empowers users...

Meet Nautiz X8, a Versatile Tool for Field Workers

Handheld’s NAUTIZ X8 ultra-rugged field computer gets new customizable add-ons Handheld Group, a leading manufacturer of rugged mobile computers, announced new expansion pack features for its NAUTIZ X8 rugged PDA. The new functionalities will make the NAUTIZ X8 even more versatile...

SMEs Keep Growing, but So Do Their Concerns on Skilled Staff Shortages

Albion Ventures’ third Albion Growth Report shows that 61% of SMEs predict growth over the next years SMEs are focused on boosting productivity and tapping into new markets, but are struggling to find skilled staff Reliance on bank funding plummets...

The Power of Personalising Your Customers’ Payments

By Grant de Leeuw, General Manager Europe, TALKINGTECH Never has there been such an exciting time to be involved in the payments industry, with new innovations for both customers and businesses launched almost every week it seems. Gradually we’re witnessing some...