Author: CXM Editorial

Frictionless Customer Experiences – Best Customer Experiences

One thing quickly becomes clear when speaking with the digital leaders who are delivering new experiences and driving engagement strategies for major brands and organizations: the push to eliminate friction between customers and brands is more important than ever before. It’s...

Direct Line’s Profits Hit Record High

(Reuters) – Shares in Direct Line Insurance Group (DLGD.L), Britain’s largest motor insurer, jumped to a record high on Tuesday after it reported better than expected first-half profit and raised its interim dividend. Intense competition in British motor insurance has put...

Dual Cameras and Rear Fingerprint Sensor on Leaked Galaxy Note 8 Photos

The phone is set to be officially unveiled later this month As noted leaker Evan Blass tweeted this morning, when it rains, it pours. Not even 24 hours after Blass had published an official image of the front of Samsung’s upcoming Galaxy Note 8,...

The Future of the Sales Industry, Coming to London’s Excel in March

Europe’s leading event showcasing the future of the sales industry will be taking place on the 21st and 22nd March 2018. The Customer Experience Magazine will be the media partner of Sales Innovation Expo, which will bring all the ideas,...

Mace to Continue with The Battersea Power Station Project After Skanska Step Aside

It has been confirmed that construction firm Mace will take over on the job to transform the former Battersea Power Station after Skanska agreed to mutually terminate their agreement with the Battersea Power Station Development Company (BPSDC). In an announcement today,...

Rate Your Customer Experience Progress: How to Avoid Failure?

If you have tried repeatedly to get a focus on customers, customer loyalty and customer profitability inside your organization with less than stellar results, you’re far from alone.  Most companies jump in without evaluating how the organization works together, whether...

John Lewis Is Backing These Five Startups to Be the Next Big Thing in Retail

The latest participants in the John Lewis Partnership’s retail tech accelerator have been revealed providing hints at some of the tech the retail group is backing to transform retail in the coming years. Run in association with L Marks, the 12-week...

What’s the Best Cryptocurrency to Invest in?

These Stocks Just Went “On Sale”: Shah Gilani says we’re in the formative stages of a “generational bull market” that will make the savviest investors rich. And that means the market is actually “marking down” stocks and creating some of the...

Mashing in with Our Brewing Crew

SAY HI TO SOME OF OUR EPIC BREWERS! Over the last couple of months, we have been catching up with some of the incredible people who work for BrewDog, across different parts of our company. We began the series by spending...

First Data Launches B2B eCommerce Gift Card Storefront for Walmart’s U.K. Retail Chain ASDA

Turnkey solution allows ASDA to sell its gift cards to other businesses NEW YORK–(BUSINESS WIRE)–More businesses than ever are using gift cards to reward, recognize, and build loyalty among employees, partners, and customers. First Data (NYSE: FDC), a global leader in commerce-enabling technology,...