Author: CXM Editorial

Ever Wanted To Have An iPhone and Android in One?

Both Android and iPhone have features we find useful and entertaining to use, still, carrying two phones all the time can be a burden. That is why Esti, Israeli company, have designed an iPhone case that has Android software built-in...

So You Attended the Customer Experience Workshop, What Now???

If you have ever worked in a company that is looking to improve its sales, often Customer Experience(CX) is defined as the solution. Normally a CX expert is drafted in and a workshop created for the key stakeholders. This often...

A Smart Jacket from Levi’s and Google Jacquard

Levi’s denim and Google’s technology woven right inside of it! This new Commuter Tracker Jacket was designed to keep you connected with your phone without the need for you to stop what you are doing. Originally intended for bikers, it...

Virgin Money Lets Customers’ Voices Be Heard

Every once in a while, we like to shed our little spotlight on companies that, in spite of their great initiative, haven’t made it to the podium at Customer Experience Awards organized by our partner, Awards International. Sometimes it so...

How Homes in Sedgemoor Handled the Complaint Monster

Nobody likes critique. It’s discouraging! Words like ‘fail’ and ‘disappointment’ instantly start popping into our head and that heart-sinking feeling surely isn’t anything to look forward to. However, taking a different approach to this seemingly worrisome situation almost always means...

The 15 Coolest Tech Companies in the North of England

The North of England hasn’t traditionally been considered a technology hub in the same way that cities like London and Cambridge have. But that doesn’t mean there’s nothing going on there. The region, which encompasses cities like Liverpool, Manchester, and Newcastle, is...

59 Impressive Things Artificial Intelligence Can Do Today

2050. That’s the year in which artificial intelligence will be able to perform any intellectual task a human can perform, according to one survey of experts at a recent AI conference. Anything and everything any person has ever done in all...

Working from Home – My Own Observations

4.2 million of us work from home, the highest level since records began in 1998. The South-West has the highest home working rate at 17.1%, with many of these being older workers, in high paying professions. In the UK, £13.23 per hour...

The 10 Most-liked Advertising CEOs

As much as advertising can be a creative pursuit, it’s a relationship business too. And advertising bosses aren’t just required to keep their clients sweet — just like any CEO, they should also maintain a happy staff too. We asked Glassdoor, the careers...

Never Miss Taking a Picture Again With Beoncam

This removable device is a five-megapixel camera that can take 360º panoramic pictures whenever you want without having to pull out your phone. Simply wear Beoncam on your wrist as a watch or put it on your bike, camera tripod...