Author: CXM Editorial

Meet Cassie, Bringing Mail on Her ‘Ostrich’ Robot Legs

[youtube https://www.youtube.com/watch?v=CVcfNBYBYqA?feature=oembed&w=640&h=360] Agility Robotics has built the incredible Cassie, one of the leading innovations in the leg robotic industry. It took them 16 moths and now they are able to make shipments almost free of charge and incredibly fast. Cassie’s ostrich inspired...

Findel Education: “We’ve won another award!”

Since its launch 7 years ago, the UK Customer Experience Awards has become one of the most important customer experience events in the world. It was no surprise that this year’s ceremony, which took place on the 23rd September, would be...

Rant & Rave appoint Kenny Bain as Chief Executive Officer

01 February 2017, Warwickshire, Rant & Rave, the UK leader in real-time customer engagement technology that works with half of the FTSE including Barclays, Sky and EasyJet, today announced the appointment of Kenny Bain as its new CEO. Bain, previously Managing...

Gita: Vespa’s New Robot That Carries Your Groceries

Nothing can ruin your shopping like having to carry heavy bags around. Well, it seems that this will no longer be a problem for those who can afford this little guy. Vespa, the Italian company famous for their scooters, is creating...

EX Driving CX: Who Is Driving Your Customer Experience?

Customer Experience Magazine is proud to be organizing its first event, the conference ‘EX Driving CX’ that will be held on September 15th at Metro Bank Head Office in London. The theme of this one-day event will be placing employee experience and engagement at the...

The UK Financial Services Experience and the UK Customer Service Training Awards: the Best UK Initiatives Awarded

Event held on 14th July gathered top professionals and companies in customer and financial service, as well as training experts. Amongst a number of exciting initiatives (over 80 presentations), the best were awarded by the panels of expert judges.   Overall Financial...

Video: Amazon “Prime Day” – Basically, it’s Christmas in July

Video Source: CBS News Online retailer Amazon is offering big sales in its second annual “Prime Day.” CBS News financial contributor Mellody Hobson joins CBSN with more on some of the best deals to take advantage of, and how it will...

Brexit: Despite the Warnings of Experts, Britain Voted to Leave the European Union

Republished from BBC.com Prime Minister David Cameron is to step down by October after the UK voted to leave the European Union. Mr Cameron made the announcement in a statement outside Downing Street after the final result was announced. He said...

Explained in Video: How Would Brexit Affect You?

The UK referendum is only one day away, and the polls show there is an almost equal number of people on the opposing sides. If you want to go to the basics of the EU, BBC prepared some useful info about...

An Unusual Customer Experience: Samsung’s Family Hub Smart Fridge

Samsung recently launched The Family Hub™ and they describe it as a revolutionary new refrigerator with a Wi-Fi enabled touchscreen that lets you manage your groceries, shop, connect with your family and entertain like never before. Although some of the...