Author: CXM Editorial

Mindpearl Becomes the New Sponsor of The UK Customer Experience Awards ’17

Mindpearl, an international, award-winning company specialising in inbound multi-channel customer support is the new sponsor of The UK Customer Experience Awards 2017, the largest customer experience event in the Europe. At Mindpearl, they cite their most valuable asset to be their...

Cash Only at the Checkout? Brits Are Not Happy About it

Today (August 16), new research has revealed UK businesses risk losing one in every two customers when non-cash payments aren’t accepted. The findings come from London’s business technology provider First Data, and reveal that almost half of customers would walk away...

Nokia 8 Has a Completely New Version of a Selfie Called ‘Bothie’

Flagship Android smartphone has dual cameras, spatial audio and aluminum body, but will be relying on brand nostalgia to stand out against rivals. Nokia has launched the most important new handset in its attempts to revitalize the once world-beating brand for the...

Step Inside Amazon’s Corporate Castle

From rooftop dog parks to machine learning lifts, WIRED gets rare access to Amazon’s offices in Seattle DAY ONE AND DOPPLER The pair of 36-story towers were opened in 2016 and are the centrepiece of the newly designed Amazon campus. Doppler refers...

Ten Tech News Stories You Should Know About

Take a look at the latest news in the tech industry. News from Google, Amazon, PayPal and much more.   1. Google’s Daydream VR series let you visit celebrity’s closets. Take a peek at the Kendall Jenner’s wardrobe.       2. The Essential phone...

Robot Shelf-Stack Fail Could Mean Our Jobs Are Safe For Now

Boston Dynamics demo clip shows we are not quite living in an I, Robot future – even if the machines can skate better than you can [youtube https://www.youtube.com/watch?v=JzlsvFN_5HI?feature=oembed&w=640&h=360] Technology baron Elon Musk is scared of AI, warning of visions of the robot apocalypse when Terminator-esque...

Why Webinars Are My Content Marketing Ace

As a content marketer for a B2B software company, I work on a wide variety of content types: white papers, web pages, presentations, videos and infographics.  But my favourite content type of all is the live webinar. Not only are live...

Top News From Our Clients

Here are some of the latest news from our clients, companies that have participated in our award shows, that entered the UK Customer Experience Awards, UK Digital Experience Awards and the UK Employee Experience Awards. Take a look at what they...

How Will Blockchain Change the Digital Advertising as We Know it?

The tech could solve myriad issues pertaining to ad fraud and non-transparency but would be yet another disruption to an industry still scrambling to achieve digital transformation. Even as digital advertising reaches parity with TV in terms of media spend, space...

10 Hidden Gems of Google Analytics

I was once told by a client that they wanted to know how to “track everything” with Google Analytics. They were very excited about adding event tracking to every possible click and interaction with the website. While that is possible,...