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Buoyant Bitcoin Stirs Crypto-bubble Fears

LONDON (Reuters) – Bitcoin and other “cryptocurrencies” are big money, virtually as big as Goldman Sachs and Royal Bank of Scotland combined. The price of a single bitcoin hit an all-time high of above $3,500 this week, dragging up the value...

Glassdoor’s 20 Best Companies for Work/Life Balance in the UK

LONDON – Glassdoor, the anonymous employee review and recruitment site, has released its annual ranking of the companies for work/life balance in Britain. Glassdoor calculated a work/life balance rating for each company based on anonymous reviews from employees, with each company needing...

Ten Tech News Stories You Should Know About

Here is what has been happening in the world of tech.   1. Andy Rubin’s tech startup, Essential, has received a strong ally. Amazon is ready to back them up and work together in the future.       2. iPhone 8 virtual home button...

Why Are Reports So Crucial in Determining a Live Chat Agent’s Performance?

Ever since the online communication channels started to change, so did the preferences for customer service. Through the process of adaptation to fast technology development, live chat agents gained to prominence to improve customer experience. The era of telephone calls...

Why Being Connected To Your Customers Is Not Enough

Every business and CEO likes to think that they always put the customer first, but the hard truth is that there is a huge disconnect between what businesses believe they are offering and what customers feel they are actually receiving....

How I Learned to Stop Worrying and Love the Cloud

There was a time — and not too long ago, either — when I remember feeling totally opposed to the whole concept of cloud computing.  As the owner of a small firm that provides development and admin tools to on-premises platforms,...

Extensive Read: Lloyds Bank CEO Weighs in on Brexit And The UK Economy

Lloyds Bank, the largest retail bank in the UK, has been in the headlines for a variety of reasons this year. The bank completed its reprivatization after the UK government sold its remaining shares last May and, at the height of the...

90% of UK Consumers Have Unsubscribed from Retailer Comms in the past Year 

New research commissioned by Engage Hub, the data-driven customer engagement solutions company, reveals that 90% of UK consumers have unsubscribed from communications from retailers in the past 12 months, with nearly half (46%) saying this is because they received too many...

Metro Bank’s New London Store Creating 25 Jobs

Metro Bank is set to open a brand-new store on Clapham High Street later this year in London. The company has been operating since 2010, and was the UK’s first ever high-street bank at the time of its opening to be...

15 Inspiring & Actionable Social Media Marketing Tips

After years of using “fuzzy math” to calculate the value of social media marketing, marketers are being tasked with generating and showing true ROI. But the truth is, ROI isn’t always just about revenue. Depending on brand objectives, social media ROI...