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Netflix and Amazon ‘Will Overtake UK Cinema Box Office Spending by 2020’

Film industry will remain ‘pretty healthy’ but DVD and Blu-ray sales will go into ‘terminal collapse’, says PwC Netflix and Amazon are set to overtake the cinema multiplex after a report predicted that revenues from streaming film and TV shows in...

Barclays Launches Extra Large Talking Card Reader for Elderly Customers Who Want to Bank Online

Barclays, one of the last year’s UK Customer Experience Awards winners and a UK Digital Experience Awards finalist, has launched an extra large talking card reader to help older and vulnerable customers use online banking. We have long called for improvement...

Google Opens Digital Skills Academy in London to ‘Educate And Inspire’

Google has opened the doors to a new digital academy, located in the heart of London, that is designed as a hub for “educating and inspiring” everyone from school kids to company founders. The new digital space, which Google calls The...

Why the Public Sector Needs to Prioritise the Online User Experience

User experience (UX) is a term that has gained more traction over the last few years – businesses are now realising the importance of not only designing aesthetically pleasing websites and online services, but ones which provide a great user...

Tesla Might Soon Have a ‘Near-monopolistic’ Hold on the Electric Vehicle Market

Tesla is already a leader in the electric vehicle market, but the extent of its advantages in manufacturing may be underestimated. According to a team of Berenberg analysts led by Alexander Haissl, Tesla’s competitors have opted for a “low-risk, low-investment” strategy when it...

What Are Our Customers Doing, London’s Metro Bank Asks Its Data

London’s Metro Bank, which opened its first branch in 2010, wants to know its customers better. With contemporary architecture, lots of glass and facilities that are open seven days a week, it is already very accessible. And with its standing...

5 Qualities All Successful Call Centre Managers Share

Call centres are renowned for being among the world’s most high-pressure working environments – with tough sales targets and hectic work schedules often resulting in a culture of tension and anxiety. This whirlwind setting makes a calm and capable manager...

What Does Sadiq Khan’s Promise to Turn London into ‘World’s Leading’ Smart City Really Mean?

The London Mayor, Sadiq Khan, has kicked off London Tech Week today (Monday) with grand claims to turn the capital into the world’s leading smart city. Speaking to London’s tech community, Khan outlined his vision to harness the tech innovations being...

German Supermarket Lidl Consolidates Media Buying Into Independent Ad Tech

German supermarket Lidl is one of many marketers looking to simplify its digital ad buying — and get more control over it. Lidl recently consolidated with Adobe demand-side platform TubeMogul to be able to buy, serve and track ads via the...

Gamers in The UK Can Now Design Their Own Xbox One Controllers

But new customization options are coming worldwide. Microsoft has announced that it’s rolling out its controller customization service, Xbox Design Lab, to even more countries today alongside even more customization options. Unveiled last year, Xbox Design Lab was Microsoft’s first ever controller...