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Echo Speakers Now Available With A Touchscreen

With a long line of Amazon Echo and Alexa products, we are finally introduced to the new Echo Show speakers which have all the traditional Amazon’s features for controlling your smart home and getting the latest news and information available....

What Makes a Happy Customer?

There was a time not too long ago when all that mattered was the product. In fact, a quality product was enough to leave consumers with a positive experience of a brand. Then the digital world exploded! The always-on digital...

The 25 Richest People in UK Tech

The British tech scene can’t help but compare itself enviously to Silicon Valley. It doesn’t have the multi-hundred-billion-dollar tech giants like Facebook and Google, or the 11-digit billionaires like Mark Zuckerberg and Bill Gates. But at the end of the day, the...

Bank of England to Set Out Plans to Open up Interbank Payments

The Bank of England said on Tuesday it will set out plans by the middle of this year to widen access to Britain’s interbank payment system, part of efforts to boost the country’s financial infrastructure. The Bank wants to allow a...

Citymapper is Launching an Experimental ‘Pop-up Bus Route’ in Central London

Transport app Citymapper is trialling an experimental bus service in London. The app, which was launched in 2012 by a former Google engineer, has long been a favourite in the UK, analysing real-time data released by local government to find...

Make Any Surface Into Touch Sensing Technology

Touch sensing technology is usually suited for small and flat objects which are not always compatible to use. Since it would be expensive to transfer these technologies to larger surfaces, such as walls, furniture and objects with more complex surfaces,...

Secrets of The Lloyd’s Risk‑taker

Inga Beale rose through the ranks to become the first woman to run the insurance market. A Bateman cartoon on the 12th floor of the Lloyd’s of London building tells you all you need to know about how the insurance market...

Facebook Is Telling UK Users How to Spot Fake News in Adverts Published in British Newspapers

Facebook has announced new measures for tackling fake news in the UK, ahead of next month’s general election. The social network is set to treat the issue like clickbait, using algorithms to crack down on misleading articles. “We’ve found that if reading...

MWC 2017: Has Nostalgia Outsmarted the Smartphone?

In March saw the coming and going of Mobile World Congress in Barcelona – the showcase of the most cutting-edge technology on the planet. Everything from mobile phones to wearables and all things in-between showed off their fantastic new features....

The One Mistake CX Analysts Cannot Afford to Make

Like most kids, I cared a great deal about my school grades when I was growing up. At the time, they felt like the ultimate measure of success or failure. In retrospect, I know that grading is somewhat subjective. One...