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Movember Is All About New Style and Heightened Awareness

“On 2003, two mates met up for a beer in Melbourne, Australia, and the idea that sparked Movember was born. The moustache had all but disappeared from fashion trends. Could they bring it back? They found 30 guys willing to...

Welcoming Disabled Customers – Guidance for Retailers

The Association of Convenience Stores (ACS) has launched new guidance for retailers on how to meet the needs of disabled customers in store. The guide has been developed in partnership with the Business Disability Forum, and covers a range of issues...

Take It Personally

Personalising the Omni-Channel Ecommerce Experience By Mike Austin, CEO of Fresh Relevance It probably won’t come as a huge surprise that many organisations whether B2C or B2B still don’t engage in even the most basic levels of personalisation in their...

Walk the Talk

By Josh Santos, Director of Customer Success and Worldwide Support, Clarizen Standfirst; Clarizen found that when it comes to customer success, it had to listen to the messages from its own sales force about the power of the cloud before it...

Swipe Left to Share your Opinions

Users have the ability to provide, and receive feedback in real-time in a fun and engaging new App from Toluna Toluna, the industry’s leading digital marketing research and technology provider, launches the Toluna Mobile Member App. The revolutionary App empowers users...

Meet Nautiz X8, a Versatile Tool for Field Workers

Handheld’s NAUTIZ X8 ultra-rugged field computer gets new customizable add-ons Handheld Group, a leading manufacturer of rugged mobile computers, announced new expansion pack features for its NAUTIZ X8 rugged PDA. The new functionalities will make the NAUTIZ X8 even more versatile...

SMEs Keep Growing, but So Do Their Concerns on Skilled Staff Shortages

Albion Ventures’ third Albion Growth Report shows that 61% of SMEs predict growth over the next years SMEs are focused on boosting productivity and tapping into new markets, but are struggling to find skilled staff Reliance on bank funding plummets...

Bringing Peace to Institute of Customer Service

Leading construction sector recruiter becomes first UK recruitment firm to join Institute of customer service Peace Recruitment, an Edinburgh based recruitment consultancy focused on the construction, property and engineering sectors, has become the first recruitment company in the UK to join...

The Power of Personalising Your Customers’ Payments

By Grant de Leeuw, General Manager Europe, TALKINGTECH Never has there been such an exciting time to be involved in the payments industry, with new innovations for both customers and businesses launched almost every week it seems. Gradually we’re witnessing some...

Customer Management in a World of Intermediaries and Brokers

“Do You Understand How It Works?”by Alan Thompson; Head of Financial Services at Customer Attuned The world of insurance is complex. Customers are buying an intangible product. It’s hard for them to see beyond a complicated policy document with pages...