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March 02, 2015
UK FINANCIAL SERVICES EXPERIENCE AWARDS 2015 – ENTER NOW!
Be a Winner in 2015 and enter the first ever UK Financial Services Experience Awards. Created to recognise and celebrate best practice in the delivery of customer experience in the Financial Services Sector – whether that be in banking, investment,...
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February 02, 2015
Developing a truly personalised customer experience, with data and digital at the heart of it.
Paul White, Head of Customer Experience & Delivery at Post Office Money looks at how a personalised customer experience has been developed with data and digital at the heart. Consumers are subject to a massive amount of marketing and communications these...
7 Reasons to Attend Winning with Customer Experience 2015
Here at Customer Experience Magazine, we are very excited to be partnering with Cranfield University School of Management for the first ‘Winning with Customer Experience’ conference 2015. Taking place at the stylish BFI institute in London’s cultural quarter on the...
UK FINANCIAL SERVICES EXPERIENCE AWARDS 2015 LAUNCH – ENTER NOW!
Customer Experience Magazine Unveils New Logo, Reinforcing its Trademark
Customer Experience Magazine, the online magazine dedicated to Customer Experience, has unveiled a new logo to reinforce its unique trademark and signify its growth and transformation over the last 5 years. This is the first time the magazine has redesigned...
February 01, 2015
Do you want to be a Winner?
Do you want to know how to win at the UK Customer Experience Awards 2015? If you have never entered your business for an award before, or you have entered but that top prize has eluded you, why not come along...
January 05, 2015
CXM partner with Cranfield School of Management at Customer Experience Conference
Customer Experience Magazine is proud to announce their partnership with Cranfield University School of Management at a specialist customer experience conference to take place in London later this year. Join 250 Customer Experience Leaders who will come together at the...
Still time to make the finals of the UK Employee Experience Awards!
Congratulations to all of the finalists for the UK Employee Experience Awards 2014 – what a great collection of organisations and best practice! These Awards have certainly turned out to be an exciting and worthy addition – once again with...
How positive recognition can lead to long term profitability
Employee recognition has been defined as ‘the timely, informal or formal acknowledgement of a person’s or team’s behavior, effort or business result that supports the organisation’s goals and values, and which has clearly been beyond normal expectations.’ Employees respond to appreciation...
Employee wellbeing – Number 1 priority for 2015
When we think about New Year’s resolutions, we usually only choose one that directly impacts us and not anyone else around us. This year, however, you should consider looking further afield at how you can change your habits to impact...
