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REFLECTIONS ON TOP AWARD FOR FIONA

REFLECTIONS ON TOP AWARD FOR FIONA

Scottish Water’s Fiona Templeton was awarded the title of Customer Experience Professional Woman of the Year at the UK Customer Experience Awards 2013. Here Fiona, Customer Experience Manager for Scottish Water, reflects on her Award and her passion for her...

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Virgin Media - Paul Elworthy Interview

Virgin Media – Paul Elworthy Interview

Many thanks to Christoper Brooks of Lexden Group for providing the Customer Experience Magazine with this interview (www.lexdengroup.com) As Virgin Media scoop two awards at this year’s customer experience awards, we catch up with Paul Elworthy, Head of Customer Experience Strategy...

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Context, content and the customer experience

We are now in a state of content overload. Something that is as much a problem for consumers as it is for brands trying to create a rewarding customer experience through content marketing. This infographic by DOMO breaks down the amount...

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WINNERS ANNOUNCED

WINNERS ANNOUNCED

Winners of the UK Customer Experience Awards 2013 were announced during a gala luncheon in London yesterday. Now in their fourth year, the UK Customer Experience Awards celebrate and promote excellence in customer experience across a broad spectrum of industries. Top names...

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