Category: CXM News

Zooming Past: Zoom’s Revenue Grows by 169% Year-over-year During the Pandemic

According to data collected by Buyshares.co.uk, video conferencing platform Zoom grew by 169 percent by the first quarter of the fiscal year 2021, during which the revenue stood at $328 million. The revenue during the first quarter of the previous fiscal...

Global Futurists: Episode #5 Rohit Talwar

In Summary: Rohit Talwar [youtube https://www.youtube.com/watch?v=lvIU46LZxBQ?start=67] ...

Microsoft First AI Centre for Energy opens in Dubai

The US-based technology giant opened a first in the world artificial intelligence centre for energy in Dubai, so it could develop technologies to be used globally. The virtual inauguration of the centre took place on Wednesday and is based at the...

Revealed: Backlog of Unused Annual Leave Could Cost Businesses up to £250,000

New research by InstantOffices reveals that UK businesses are likely to face a huge backlog of annual leave requests that could cost businesses more than £250,000, more than 8.5 million people ate currently furloughed at home. With restriction easing as we...

PayPal Quarterly Payments Jump 85% to Hit 3.2 billion in March 2020

According to data collected by Learnbonds, the number of quarterly Paypal payments jumped 85 percent in the last three years, hitting 3.2 billion in the first quarter of 2020. PayPal has been providing digital commerce and peer-to-peer money transfers in more...

Brush up Then Join in: Self-presentation On Video Conferencing Might Affect Your Career

According to a new nationwide study commissioned by Eskenzi PR and carried out by Onepoll, 40 percent of respondents say they have judged their co-workers based on what their house looks like during video conferencing. Thankfully, 28 percent of those admitting...

Genesys Chat Helps Deliver 100,000th Meal to NHS Key Workers

Genesys, the global leader in cloud customer experience and contact centre solutions helped Food4Heroes, a not-for-profit organisation deliver 100,000 meals in over a month by providing the organisation with Genesys Cloud webchat. Food4Heroes works with local catering companies to provide nutritious...

Saudi Arabia Triples on VAT to Counter the Economic Impact of COVID-19

Saudi Arabia announces a rise in the value-added tax (VAT) rate to 15 percent, starting July 1st , according to Saudi Press Agency. Mohammad Al Jadaan, Saudi Minister of Finance, said the measures are to be implemented in order to protect...

Global Futurists: Episode #4 David Wood

In Summary: David Wood, Principal Delta Wisdom. Delta Wisdom is an independent futurist consultancy and publisher and Chair of London Futurists. After a roller-coaster career as a pioneer of the smartphone industry – including co-founding Symbian in 1998 – David is now a...

Global Futurists: Episode #3 Gustavo Rota

In Summary: Gustavo Rota The Top Person Ambassador NL, Coach Speaker & Founder of the BBC Method – Empowering Expats to Thrive. Gustavo Rota has founded, directed, and managed several organizations and individuals worldwide while guiding each one of them to thrive and...