Category: Employee Experience

Mr Employee Experience: Anything’s Possible with DRP

Ben Whitter is known as Mr Employee Experience in business circles, and his role as a global Employee Experience (EX) leader brings him into contact with many companies keen to improve how they accommodate their most important resource – their...

What an Experience: Judge Recalls Awards Extravaganza

Paul Corke is the Leadership Development Manager at credit firm MBNA, and was a judge at the recent 2018 UK Employee Experience Awards. Here he tells CXM about his judging experience…  I have worked in the financial services sector for over...

Age of Worry: HR Staff Fear Drop in Productivity due to Generational Shift

A new survey of senior HR professionals  has revealed a number of concerns they are facing, relating to business productivity and employee engagement. The survey by MintCentral, an employee engagement app provider, showed that an ageing UK workforce and increasing numbers...

Meet the Masters: Sign up now for CXM Masterclasses

As summer heats up, so too does your ability to hone skills in a wide range of areas thanks to Masterclasses offered by CXM. Throughout the second half of 2018, expert-led Masterclasses will train participants to perfect abilities in delivering Customer...

Startle’s Secret to Employee Experience Awards Success

Motivating staff to ‘think like owners’ was one of the key factors in helping Startle achieve success at the 2018 UK Employee Experience Awards. The firm, which helps brands provide outstanding digital venue experiences, won the Employee Engagement – Growth by...

Making the Visitor Experience Matter

Let’s set the scene: you’ve just pulled up to the offices of the client you have your morning meeting with. You make your way to the building’s entrance, only to be greeted by an eerily deserted lobby with an unmanned...

UK Employee Experience Awards 2018: Winners Honoured in London

Some of the best businesses in the UK to work for have been honoured at the 2018 UK Employee Experience Awards. Taking place in the heart of London at the Park Plaza hotel overlooking the Thames, the spectacular day-long event saw...

Do Employees Think Purpose is Important When it Comes to an Employer’s Brand?

The 2016 Deloitte Millennial Survey says it clearly: “Millennials feel that most businesses have no ambition beyond profit.”  The report also says that millennials consider businesses to be underperforming by 10 percentage points at improving livelihoods and underperforming by 12 percentage points...

Consumerisation: Changing the way we Work

The widespread adoption of mobile and cloud technologies are ‘consumerising’ Digital Experience within the enterprise and driving the reinvention of business. Organisations in every sector are benefitting from, and seeking to take advantage of, new technologies and models that were...

Mr Employee Experience: Igniting Ideas at IGNIS

Ben Whitter is known as Mr Employee Experience in business circles, and his role as a global Employee Experience (EX) leader brings him into contact with many companies keen to improve how they accommodate their most important resource – their...