Category: Employee Experience

Employing Disabled People – Look for the Ability, Not at the Disability

There are over 7 million disabled people of working age in the UK but there is a large gap between their employment prospects and those who are non-disabled. When there is a skills shortage in the hotel and catering industry...

Summer Blues – Optimising Staff Efficiency after the Holiday Season

According to CV-Library’s latest research, the majority of workers find it difficult to get back into a routine after a summer holiday, with over half (57.1%) going as far to as say that they are more likely to consider a...

Tuesday between 9am-11am – the Most Productive Time for UK Workers

Over two thirds of Brits say they waste time at work, almost half of these people say they do so by chatting to colleagues. The data comes from a survey conducted by conference call provider, Conference Genie. The survey was...

Work-life Balance: Is Your Business Getting It Right?

Keeping their people happy should be the top of a company’s priorities, for very solid and measurable reasons. The workplace and culture of the past is not something which will allow businesses today to thrive. Millennials have had a huge...

Infographic: What Positive and Negative Morale Can Do to a Company

Identify any hugely successful company and, after doing a spot of research, you’ll most likely find that it’s a workplace where employees are highly valued and genuinely love their jobs. While some leaders and managers will still prefer an autocratic...

Work Perks that Will Help You Attract and Retain Employees (Infographic)

Why do your employees stay at your company? Is it because they’re gaining skills that will help them at their next job, or is it because there’s a sure path to promotion that helps them attain solid career growth? In fact,...

Colin Shaw’s Summer Reading List for Customer Experience Professionals

The only thing more important than improving your Customer Experience for your organization is reading about how to improve your Customer Experience for your organization. The good news is there is no shortage of great resources available. Unfortunately, that’s also...

Are Tattoos at the Office Still Taboo?

65% of Britons don’t believe tattoos are a reflection of someone’s personality – But are recruiters becoming more relaxed with their own views? Unsurprisingly, the 18-24 age group strongly disagreed with the perception that tattoos are an indicator of someone’s personality...

Do You Have What It Takes to Be One of the Best Companies in the Country?

Attracting the best talent is becoming increasingly difficult for UK businesses, which is why the most successful organisations are going above and beyond to create a thriving, engaging and fun working environment for their employees. In an intensely competitive market,...

Captains of CX Industry: Four Things Your CEO Is Thinking and What You Can Do about It

Ipsos Loyalty’s annual survey, “Captains of Industry”, asks executive board-level directors and chairmen of some of the UK’s biggest companies[1] for their views on the issues of the day. As well as illuminating what the most senior people in UK...