Category: Employee Experience

10 Ways to Leverage Employee Power Through Social Media

There’s no such thing as a born salesperson; neither is there a born customer services manager. It is a well-known fact that unhappy employees produce unhappy customers. Before delivering any customer-centric strategy, companies must first become employee-centric. According to IBM, when a...

Zen Management: Navigating Your Business Calmly in a Crisis

Avid TV watchers may remember Mad Men’s Don Draper thumbing through a copy of real-life poet Frank O’Hara’s book Meditations in an Emergency between regular crises at his often chaotic ad agency. While your business may be free of the...

Mirror Mirror on the Wall: The Secret of Positive Self-Talk

Is talking to yourself healthy or not? A newspaper article once caught my eye. The piece, headlined ‘Why talking to yourself is NOT a sign of a mental illness’, reflected on a psychologist Paloma Mari-Beffa’s view that both inner self-talk and...

Employees’ Christmas Wish-List for Bosses

Christmas may be the perfect time for gift giving, however when it comes to the workplace many bosses aren’t rewarding or recognising their employees with a token gift, according to new research. A study of 1,000 UK workers published in the Most Generous...

‘New Working Order’ Emerges From Generation Z

Generation Z is prioritising job satisfaction and working for the good of society ahead of income, according to new research. A report from smartphone manufacturer Huawei, in partnership with Chris Brauer, Director of Innovation at Goldsmiths, University of London, is based...

Business Owners and Managers: Are you Focussing on the Right Customers?

Let’s be realistic – all businesses need customers to survive and thrive; that has been the requirement since bartering first began. So, ask yourself this question: are you focussing on the right customers? This may seem like a surreal question, but is...

‘Time-Poor’ Women Prompt Increase in Office Styling Sessions

Bookings for make-up artists and stylists to UK workplaces has more than doubled in the last year, according to a firm providing call-out services. Beyou, an app that books stylists to arrive at locations chosen by users, has found that the...

Improve Workplace Productivity with Interactive Technology

It’s a truth universally acknowledged that a person happy in the workplace is a productive one. Technology has made our working lives more flexible, faster, more efficient, and more accessible than ever before. So, if you’re contemplating a revamp of...

Commute Times up for UK Workers

Getting to and from work now takes five minutes longer than a decade ago, according to new analysis published by the TUC to mark the annual Commute Smart Week organised by Work Wise UK. Rail commuters face the longest journeys, taking...

Problem Solving: An Organisational Issue

Every business has its challenges, and most organisations want quick fixes for them – something that’s easy to implement, cost-effective, and requires few resources. Executives from lesser performing companies often return from visits to superior operations charged up to achieve similar results....