Conversational AI solutions provider Conversica has debuted its latest innovation for the automotive industry: AI Agents powered by AnswersIQ for Auto. Announced during the NADA Show 2025 in New Orleans, the solution is designed to deliver real-time, 24/7 access to dealership inventories, creating a seamless car-buying experience for customers in the United States, Canada, and the United Kingdom.
With access to data from over 84,000 dealerships and OEM microsites, covering nearly 220 million unique auto VINs, the new AI Agents enable dealerships to provide instant and accurate responses to customer inquiries.
The agents are equipped to share detailed vehicle information, including descriptions, pricing, features, technical specifications, and history. Regardless of the dealer’s merchandising platform, the AI system ensures up-to-the-minute inventory data is always available.
The launch addresses a key pain point in the car-buying process: the lack of immediate communication and accurate information, particularly outside of business hours. Conversica’s AI solution allows potential buyers to access real-time inventory and compare vehicle features through email, chat, or SMS. If a specific vehicle is unavailable, the agents can suggest similar options, ensuring customers remain engaged and informed.
For dealerships, this technology reduces communication delays and enhances customer satisfaction, allowing sales teams to focus on converting informed prospects into buyers. The AI Agents also streamline operations by handling routine inquiries, enabling sales representatives to prioritise high-value interactions.
Since introducing its first-generation AI solution in 2020, the company has collaborated with industry leaders like Google, Meta, and OpenAI to enhance its offerings.
“Conversica’s experience with GenAI over the last five years has been focused on serving the Fortune 500, and providing the most secure, brand-safe AI solutions across highly regulated industries, such as banking. This 5-year development has now been specifically tailored for auto dealerships, demonstrating our dedication to helping customers address their most critical challenges that directly impact their revenue. Adding AnswersIQ to over 50 out-of-the-box Agentic AI Workflows covering leading auto sales and service use-cases is a game-changer. Our auto clients do nothing to their existing AI campaigns. They just sit back and watch the customer experience improve by orders of magnitude,” added Jim Kaskade, CEO of Conversica.