Kore.ai has launched AI for Process, a no-code platform designed to help enterprises automate complex workflows with greater intelligence and flexibility. Instead of relying on rigid rules-based automation, the platform enables businesses to build AI agents that understand context, make decisions, and adapt to changing conditions without human supervision.
Unlike conventional automation tools that struggle with complex decision-making, AI for Process leverages Agentic AI to build intelligent, adaptable agents capable of orchestrating sophisticated workflows. The platform’s Agentic RAG (Retrieval-Augmented Generation) technology enhances accuracy and contextual understanding, reducing human intervention while maintaining control over compliance and security.
Kore.ai’s approach provides enterprises with a futureproof automation framework, integrating seamlessly with existing cloud and AI ecosystems, including AWS, Azure, and Google Cloud. The no-code development environment allows users to design workflows with drag-and-drop tools, pre-built templates, and version control, making automation more accessible.
Users can choose from a range of specialised AI agents to coordinate workflows, handle decision-making, automate tasks, process enterprise data, and manage system integrations.
Kore.ai prioritises security, with measures such as data anonymisation, protections against prompt injection attacks, and role-based access controls.
Human oversight where needed
The platform also includes a Human-in-the-Loop feature, ensuring human oversight where needed, and a comprehensive security model to safeguard enterprise data. With Gartner forecasting that agentic AI will power 33% of enterprise applications by 2028, AI for Process moves beyond static rules-based workflows to dynamic, intelligent process orchestration to potentially become the next-generation automation solution.
Raj Koneru, CEO & Founder of Kore.ai, said: “Traditional enterprise process automation was limited by rigid, rule-based systems lacking any autonomy. With the advent of advanced AI models capable of evaluation and reasoning, we’re ushering in a new era where intelligent AI agents can independently manage business processes, reducing over-reliance on human support. AI for Process enables enterprises to design scalable, reliable Agentic Apps that redefine efficiency while elevating humans into more strategic, supervisory roles.”
In December, the company launched AI for Work, a platform that leverages artificial intelligence to eliminate information silos and elevate workplace productivity.