Pioneering developer platform for deploying Voice AI agents Vapi has announced the successful completion of a $20 million Series A funding at a $130 million valuation.
The round was led by Bessemer Venture Partners, with additional investments from Abstract Ventures, Y Combinator, and others.
The substantial investment will enable the startup to expand its engineering team, enhance its infrastructure, and engage new enterprise customers.
Since its launch just six months ago, Vapi has achieved remarkable growth, generating millions in revenue and establishing partnerships across various industries, including customer service, healthcare, finance, and travel. Notable clients such as Mindtickle, Luma Health, Ellipsis Health, and Gestionadora de Créditos reflect the versatility and effectiveness of Vapi’s technology.
Founded by Jordan Dearsley (CEO) and Nikhil Gupta (CTO), Vapi aims to “bend the arc of technology back to the human voice.” Their developer-first approach offers flexible APIs that allow engineering teams to design custom conversation flows, integrate existing CRMs and EHRs, and seamlessly incorporate Vapi’s voice agents into established telephony systems. This capability empowers businesses to scale their voice operations rapidly, handling millions of calls within weeks.
Jordan Dearsley, CEO of Vapi commented: “Consumer-facing companies run on voice. To scale their revenue, they need to scale their voice operations. But, people don’t scale. You can try using an IVR (interactive-voice responses) system, but they sound robotic, and people just smash zero until they can talk to a person. With generative voice models, it’s flexible like a human and it can scale to millions of calls.”
As advancements in generative voice models achieve human-level performance, the demand for sophisticated voice agents is rising.
“Apple Intelligence and Google Gemini are poised to onboard 4 billion people to voice assistants that truly converse like humans. This marks a new beginning for voice as the world’s default interface. Consumers will want voice agents everywhere, and enterprises need a platform to deploy them. This funding will allow us to scale our team and infrastructure to meet the growing demand for AI voice agents” added Jordan Dearsley.