Alvaria has partnered with Zoom to equip enterprises with tools for driving customer engagement and improving operational efficiency. By combining Alvaria’s compliant outbound solutions with Zoom’s communication technology, the collaboration provides businesses with flexible, secure, and scalable solutions tailored to meet the evolving demands of customer engagement.
“This collaboration opens new opportunities for enterprises to deliver seamless, compliant, and scalable customer interactions. By combining Alvaria’s industry-leading expertise in enterprise compliant outreach software with Zoom’s cutting-edge customer experience platform, we are providing businesses with the tools they need to succeed in today’s highly regulated environments,” said Michael Judd, CEO of Alvaria.
The partnership brings key benefits, including compliance-driven innovation that allows businesses to deliver effective customer outreach while maintaining adherence to stringent regulatory standards. Moreover, it enhances multichannel campaign management by improving customer engagement through preview, progressive, and predictive strategies.
Additionally, the collaboration provides flexible integration options, enabling enterprises to use their preferred deployment platforms and benefit from seamless API integration for a more streamlined and efficient experience.
Furthermore, the collaboration is impactful for industries like financial services, healthcare, insurance, and telecommunications, where strict compliance and high-quality customer engagement are essential. By integrating the strengths of both companies, enterprises can create meaningful customer experiences while meeting critical regulatory requirements.
“By integrating Alvaria’s Outreach and capabilities, we are equipping our platform with a complete outbound strategy that solves critical enterprise needs. With Alvaria’s proven expertise, Zoom is uniquely positioned to address more outbound opportunities and confidently expand into the global enterprise market with robust, scalable, and compliant solutions,” said Chris Morrissey, Head of Zoom Contact Center Sales & GTM.