Fujitsu Limited has joined forces with FICO to introduce FICO’s solutions to the Japanese financial market, with ambitions to expand further into other regions. Starting in July 2025, Fujitsu will integrate FICO Platform’s Omni-Channel Engagement Capabilities into Japan’s financial institutions while exploring additional solutions to drive digital transformation across the industry.
“By combining Fujitsu’s technological know-how with FICO’s highly rated range of data analytics solutions, we will offer a new level of advanced services to the financial institutions of Japan. In the future we will broaden the range of solutions and expand to other regions so that we can provide robust support for digital transformation in the financial sector, ” said Masaru Yagi, corporate rxecutive officer, EVP, Fujitsu Limited.
Enhancing the financial system
FICO’s advanced technologies—spanning predictive analytics, fraud prevention, and decision management—are trusted by top companies worldwide for their precision, reliability, and forecasting capabilities. By leveraging Fujitsu’s expertise in the financial sector and its established client network, this partnership aims to accelerate the adoption of FICO’s services in Japan.
The collaboration will enable financial institutions to improve customer support, optimise decision-making, and contribute to the overall stability of the financial system.
“Fujitsu’s deep industry expertise, trusted customer relationships and robust integration capabilities, combined with FICO’s advanced decisioning and analytics, create a powerful force for innovation in financial services. We’re excited about the opportunities this collaboration unlocks — enabling banks, card issuers and other FSIs in Japan to modernize customer engagement, enhance risk management, and accelerate growth,” Alexandre Graff, vice president, global partners & alliances, FICO.
Under this alliance, Fujitsu will provide end-to-end support for FICO’s offerings, from consulting to full-scale system implementation, while FICO will contribute its specialized technical knowledge. As Japan’s financial landscape evolves, shaped by an ageing population and shifting workstyles, the demand for more flexible and adaptive financial solutions continues to rise.
The expansion of FICO’s services aims to address these changing needs, helping financial institutions remain agile and responsive to market demands.