CX Day: Real Talk is an initiative we started at CXM last year in the midst of the pandemic. Our goal was to open the door of knowledge exchange for all enthusiasts and practitioners in the industry who want to connect, learn, and celebrate the great work we do over the year.
Do you want to hear the great news?
We are back with the CX Day: Real Talk 2.0 edition. Our team will host a virtual event on October 4th at 5.30 pm UK time. We invite you to join the real talk about one of the most exciting topics in the tech industry – the metaverse.
Top 3 reasons to spend your CX day with us
- Be the first to know how the metaverse will develop in the future and what’s your part in
- Get connected to your colleagues through an interactive networking session
- Participate in the CXM quiz, and you can win one of our exclusive awards
Agenda
| 5.30 pm | Opening the event with short introductions |
|---|---|
| 5.40 pm | Mini networking: an interactive session |
| 6 pm | Real Talk: Designing a human-centered metaverse experience |
| 6.30 pm | QA session with the guests |
| 6.45 pm | Quiz |
| 7 pm | Announcing the winners and closing the event |
Meet the speakers
Anna Noakes Schulze
Digital Experience Strategy
Alex Genov
Head of Marketing Insights and Customer Research
Venesa Mušović
Lead Editor
Customer Experience Magazine (CXM)
Why the metaverse?
Things are moving fast in the metaverse, and as CX researchers and practitioners, we want to take part in writing this new chapter in history. According to McKinsey’s recent report, the potential value of the metaverse could be up to 5 trillion USD by 2030 – about the size of Japan’s economy. This is not something to be missed, right?
Here are some key aspects of the metaverse we will cover during the Real Talk:
- What is the metaverse, and why should you care?
- Who are the metaverse consumers?
- What are business opportunities in the metaverse?
- How can experimental psychology create the metaverse experience that will work for people?
- How can we create a human-cantered metaverse experience?