The finalists for the 2018 UK Digital Experience Awards have finally been revealed, and the line-up promises an exciting day of insightful presentations and tough decisions for judges.
The UKDXAs are one of the highlights of the Customer Experience calendar, celebrating the businesses and organisations providing the best digital experiences for customers across the UK and beyond.
This year, the event takes place in London’s Park Plaza Hotel on the banks of the Thames on July 12, and finalists will compete in 18 categories covering every aspect of expert Digital Experience.
These include Best Online User Experience B2B and B2C, Software as a Service, Best Use of SEO, and Best use of AR or VR.
Among the big names competing for the coveted titles this year are Sky, Three UK, Lloyds Banking Group, Tesco Bank, and BT.
Meanwhile, this year’s exciting judging panel includes Gordon Rimmer, Director of Marketing at Connect Managed Services; Paul Blunden, the CEO and Founder of Usability 24/7; and Kate Thompson, Managing Director of Business 3.0, among many others.
The event is hosted by Awards International, and CEO Neil Skehel said:
The UK Digital Experience Awards has risen to become one of the most important industry awards events of its kind, thanks to the spectacular growth of DX as a concept for businesses in the last few years.
“Customers are continuing to engage with brands digitally, and the challenge for companies is to provide the best, and most innovative touchpoints along the way, translating into exceptional Customer Experience.
“The awards celebrate the best customer journeys in a field that will only continue to expand as ever-more people choose to shop and interact with businesses through smartphones, tablets and other devices.”
UK Digital Experience Awards 2018 Finalists | |
Category | Finalist |
Financial Services: User Experience |
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Financial Services: Innovation |
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Customer Reviews & Feedback |
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Data Analytics & Insight |
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Leisure & Tourism |
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Best Use of AR or VR |
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Mobile Strategy |
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Not for Profit & Charity (Including Public Services) |
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Software as a Service |
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Use of SEO |
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Personal Entertainment & Telecoms |
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Best Online User Experience B2C – Retail |
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Best Online User Experience B2C -Best Digital Customer Journey |
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Digital Team – Transformation |
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Digital Team – Digital Marketing/Campaign |
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Best Online User Experience B2B |
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Digital Change and Transformation – Software |
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Digital Change and Transformation – Digital Engagement Platforms |
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