Paul BarnesA menu of Questback’s feedback solutions are now available to the public sector via G-Cloud 5.

G-Cloud allows the public sector to buy cloud-based services off the shelf, avoiding lock-in to expensive contracts with single suppliers, and encouraging cost-effective, innovative solutions. It is available to organisations across the public sector, including central and local government, education and health services, devolved government, the emergency services, defence and not-for-profit organisations.

Across the public sector engaging with key stakeholders, including citizens, patients and employees is critical to delivering the right services in a cost-effective and efficient way. QuestBack’s Enterprise Feedback Management solutions enable this by providing actionable insight that transforms the experience, enabling innovation, productivity and greater satisfaction. Existing public sector customers include the NHS, central and local government and housing associations.

Listening to users and employees and acting on their feedback is vital if public sector organisations are to deliver a personalised, efficient and effective service. Whether it is within central or local government or the health sector, the power of feedback can transform services and underpin innovation. Joining the G-Cloud demonstrates our commitment to the public sector and our ability to help transform how it operates.

“Across the public sector, listening to users and employees and acting on their feedback is vital if organisations are to deliver a personalised, efficient and effective service,” said Paul Barnes, UK Country Manager, QuestBack. “Whether it is within central or local government or the health sector, the power of feedback can transform services and underpin innovation. Joining the G-Cloud demonstrates our commitment to the public sector and our ability to help transform how it operates.”

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