Last week we caught sight of a press release revealing London as the number one city of choice for workers worldwide, putting London above New York and Paris, with nearly one in six people wanting to work in the UK’s capital!
Totaljobs.com and the Boston Consulting Group released findings from a survey of over 200,000 people from 189 countries, which included a number of valuable insights. Of particular interest to the UK Employee Experience Awards team was that intrinsic rewards are more significant than financial considerations when it comes to workplace satisfaction. Survey respondents cited ‘appreciation for their work’ as the key reason for overall workplace satisfaction, followed by ‘good relationships with colleagues’ and ‘good work-life balance’.
Although globally, survey respondents cited ‘appreciation for their work’ as their number one priority, UK respondents said that ‘good relationships with colleagues’ and ‘good work-life balance’ were the most important factors for them.
So, what does this mean for UK employers? Well, it certainly goes to show how vital it is to assess your employee experience repertoire, as you can be sure that if your employees aren’t having a good experience, your customers probably aren’t either!
For employers, it is often a battle prioritising investment on customer experience over employee experience or vice versa, but rather than prioritising, you need to make sure it all comes together so that the cutting edge of customer experience becomes employee experience – and vice versa. The beliefs and needs that talented new team members bring into your organisation will fuel the rocket to stellar customer experience!
The UK Employee Experience Awards recognise the hard work, leadership and focus that goes on, away from the customer view, to ensure not only great customer experience but great business results too.
Unique in recognising and celebrating best practice in the delivery and improvement of outstanding employee experience, the Awards recognise organisations, teams, leaders, managers and specialist professionals including those in HR, Learning & Development and Organisational Development. Those entering are asked to demonstrate an independent judging panel of experience business professionals, that they have delivered improvements to employee experience with consequent benefits not only to employees but to the organisation too.
All types of organisational initiatives or projects that have delivered improved/great employee experience and benefit to the organisation can be entered. These include those about: Business Change or Transformation Delivering Customer Experience Delivering Innovation Employee Diversity & Inclusion Employee Engagement Employee Health & Wellbeing Employee Insight and Feedback Employee Recognition & Reward Learning & Development Recruitment, Retention & Talent Management Use of Technology &/or Social Media Youth Employment.
For more on entering the UK Employee Experience Awards, including a full list of categories and sponsors, see our website: http://e-x-a.co.uk/ or contact Lisa Bailey on: +44 (0) 1223 911755, or email Lisa at lisa@awardsinternational.eu.
Follow the Awards on twitter @UKEXAwards
Sarah Jenkinson
PR and Communication Manager
Customer Experience Magazine
Email: SJ@customerexperiencemagazine.co.uk
Telephone: 020 7558 8241.
In Sarah’s role as PR and Communications Manager, she is responsible for helping companies who enter the awards get the most out of all the PR opportunities that entering awards brings – from providing marketing tools such as press releases to raising the profile of the Awards and the businesses that enter via the Awards Blog. With over 10 years’ experience in PR and marketing, across a number of sectors, she has enjoyed working agency-side and in-house. Sarah gets a real buzz from helping organisations’ raise their profile within the media and creating exciting campaigns.
Connect with Sarah on LinkedIn: uk.linkedin.com/in/sarahjenkinson/
Follow Sarah on Twitter @SarahJJenkinson