Employee recognition platform Workhuman is introducing artificial intelligence into employee recognition, aiming to make appreciation a more structured and measurable part of workplace culture.
The company’s latest platform update brings AI-powered tools designed to refine how employees give and receive recognition, helping organisations track engagement, retention, and morale in real time.
The update includes features that guide employees in crafting more thoughtful and meaningful recognition messages, ensuring they align with company values. It also provides leaders with deeper insights into how appreciation influences workforce dynamics, allowing them to identify trends that might otherwise go unnoticed.
A personalised hub showcases recognition moments across the company, keeping appreciation visible, while another feature lets employees share stories about how rewards have impacted them. The goal is to embed recognition into the daily flow of work, making it more than just an occasional gesture.
Participation from all levels
Workhuman argues that recognition is most effective when it’s both frequent and tied to business goals. By turning every act of appreciation into a data point, companies can better understand how their culture is evolving and take action to strengthen connections between employees. The system is designed to encourage participation at all levels, from new hires to senior leaders, reinforcing a sense of belonging across the workforce.
Workhuman founder and CEO Eric Mosley said: “AI and data are tools—but humanity is the foundation. Human Intelligence is a testament to our belief that when organisations recognise and understand their people, they unlock their greatest potential. The future of work is human.”
As AI plays a greater role in workplace interactions, questions arise about whether technology enhances human connection or risks making it feel scripted. Workhuman believes that real-time insights will lead to stronger relationships and a more engaged workforce.
Some employees may see it as a way to make appreciation more intentional, while others might wonder whether AI-driven recognition still feels personal. Whether this approach leads to a cultural shift or just another layer of HR analytics will depend on how companies and employees embrace it.
Recognition doesn’t just benefit employees—it can also earn companies industry recognition. The UK Employee Experience Awards 2025 celebrates those leading the way.