Tag: analytics

Half of US consumers pledge brand loyalty beyond Black Friday

According to research by SAP Emarsys, half of U.S. consumers (50%) aim to remain loyal to the brands they shop from during Black Friday, extending their commitment well beyond the traditional shopping period. “Black Friday now spans multiple industries and channels,...

Nearly 80% of European drivers ready to embrace AI-powered voice assistants

According to the latest survey by SoundHound AI, nearly 80% of regular drivers are inclined to adopt voice assistants with generative AI capabilities in their vehicles if available. “Over the last 12 months of deployment, it’s become clear that those early...

Seasonal hiring declines while jobseeker interest peaks

As we approach the festive season, the outlook for seasonal hiring in 2024 is not as bright as many had hoped, despite a surge in job seeker interest. According to data from Indeed, there has been a 12% decline in...

Inflation impacts spooky spending, as 59% of Halloween shoppers cut back

A recent Lending Tree survey highlights that 59% of previous Halloween shoppers plan to cut back on their spending this year due to inflationary pressures. This trend is mainly noticeable among Gen Z consumers, who are the most likely to...

81% of consumers say safety is crucial when choosing where to shop

According to a recent survey by x-hoppers, 51% of 2,000 shoppers aged 18 and up prefer in-store shopping, rising to 62% among those aged 55 and older. Shoppers identified top priorities like customer service, inventory, and safety, revealing key trends...

Young UK workers optimistic about 2025, but workplace pressure and AI gaps remain

A new report on 2025 employee experience trends from Qualtrics reveals that UK workers under 25 feel optimistic about their careers and their organizations’ futures. The findings suggest that young employees will remain engaged and optimistic in the new year. “Over...

Most retailers say generative AI boosts operational efficiency

According to a recent Syndigo report, nine out of ten retailers already use generative AI to enhance customer experiences. The most common applications include personalisation, search and discovery, and marketing and promotions, with 85% of retailers employing AI for customer...

43% of HR professionals struggle to find skilled candidates

A new Michael Page study has revealed that over two in five HR professionals (43%) struggle to find candidates with the right skills, showing the ongoing challenges in UK recruitment. The report highlights the growing pressures caused by skill shortages...

Nearly half of graduates reject full-time office jobs

According to a recent study by the International Workplace Group, almost half (49%) of university graduates would not apply for jobs that require a full five-day office presence. The survey showed a preference for flexible work arrangements, with an additional...

Fraud is forcing ecommerce retailers to tighten refund policies

Retailers are losing billions to returns, refunds, and exchanges, with $394 billion spent globally, out of which at least $28 billion is directly impacted by fraud and abuse, according to Riskified’s report. The report highlights how the rise in fraud...