Customer Experience Magazine is delighted to announce that CXMStars 2025 is now open for entries!
It’s the sixth year we’re celebrating the Top 50 CXMStars from across the globe. We’re excited to invite you to submit personal entries or nominate colleagues.
This is the time to celebrate those who you believe deserve attention for their dedication to the CX field. And this year, the competition is supported by CallMiner.
Here’s all the information you need to apply for CXMStars 2025!
How to get started
The CXMStars process is crafted to be easy, straightforward and fun! It’s the time to celebrate ourselves and others. We bet you know individuals who are transforming their company or wider CX community with their ideas, energy, and successful CX projects.
You can nominate anyone that you believe deserves recognition for their contribution to the CX community. It’s important to note that there are two categories for CXMStars nominations — CX professionals and CX influencers.
Here’s how we define these two roles:
- CX professionals are often the catalyst for CX change. They will lead the entire process behind customer experience management. They are key actors in any customer-centric organisation, and are continually improving the customer and employee experience within their organisations. CX professionals often write books, contribute articles, and host keynote talks. For more references, please check our top 25 CX Professionals from 2024.
- CX influencers are distinguished thought leaders within CX industry. Influencers often work as consultants and high profile evangelists with CX vendors. They are always the first to celebrate successes, challenge opinions, shape CX, EX and/or DX theory and motivate people to act. To help, you can check the list of our top 25 CX influencers from 2024.
Professionals and influencers – got it! What’s the next step?
With CXMStars you free to nominate others and yourself. It’s important to note that entries are completely free of charge.
You can nominate any number of CX individuals who you believe are worthy of making our Top 50 list. Click below to nominate those stars who you think deserve to make the list.
To nominate yourself or someone else for the CXMStars™ Top CX Professionals, click here.
To nominate yourself or someone else for the CXMStars™ Top CX Influencers, click here.
When you send off your nomination, this person will receive a request email from us to confirm their invitation. What an awesome gift!
If you think you have also done an amazing job this year within the CX field, you should be rewarded and recognised for that! Click above to nominate yourself in either of the categories, depending on which definition suits you best.
You have one month – until January 6th 2025 – to get your nominations in.
Nominations sent off. Now what?
Invites have been accepted from nominees — now it’s time to complete your application. This process involves answering up to 10 questions about the nominee.
In the nomination please include information about your successful projects, career highlights from the last year, awards collected in 2024, and links to articles published.Share it all with us!
Final step: vote and have your say in the Top 50 CXMStars!!
Once every nomination is in and the finalists are announced, it is time to vote for who you want to be in the top number of CXMStars™ 2024. Voting beOnce every nomination is in and the finalists are announced, it is time to vote for who you want to be in the top number of CXMStars 2025. Voting begins from the closing of nominations on 6th January, up until the voting closes on 24th January.
You have up to 5 votes. This means that you can assign five votes with five different points. You should assign five to your preferred candidate, the highest scorer. We’re aware that the influence of someone’s work shouldn’t be judged only by popularity on social media or the size of the company they work for. This is why there will be an internal evaluation of the final list of professionals by our judging panel.
Once the votes are in, just sit back, relax, and wait for the final winning announcement! But there’s no need to stress about voting yet – we’ll explain the process in detail at a later date.
Let’s get CXMStars 2025 started!
First and foremost, get those applications and nominees in! Focus on creating your own amazingly detailed application or surprise someone by nominating them.
Entries are free of charge. There’s no reason not to take part! Don’t miss your chance to be listed among the Top 50 CX professionals and Top 50 Influencers. Join us on this adventure and celebrate your CX successes.Let the CXMStars 2025 commence!🏆