To ensure a return to office-working conditions three times a week, PwC are to begin monitoring their UK employees’ working locations. PwC staff are expected to spend 60% of their work time with clients, or in the office.
“PwC’s decision to track employee work locations reflects a growing trend among organisations seeking to navigate the complexities of hybrid work arrangements,” explained Vicky Walker, group director of people for Westfield Health.
“If communications are not handled with care, some may feel uncomfortable or distressed with location tracking, potentially undermining the trust that has been built between employees and the business.”
Maintaining trust is key in this scenario, to ensure that employee monitoring is implemented successfully to ensure staff wellbeing, sustain retention, and ensure employee satisfaction.
“In addition to the legal requirements, HR should encourage transparency, so that individuals are aware of the monitoring and with whom the information is shared.” says Kelly Tucker, founder of HR Star.