Customer Experience Magazine is proud to announce our partnership with The Customer Experience Exchange Europe.
Grab your exclusive copy of the Pre Event Report, just released ahead of the 2014 Exchange taking place 18th -19th November at the Hilton Amsterdam, giving you insights into what constitutes an excellent customer experience, together with the do’s and don’ts of an effective strategy, plus key learning points from the 2013 Exchange.
The Customer Experience Exchange is an invitation only meeting of 70 VPs / Directors and Heads of Customer Experience with whom you could benchmark against, plus share ideas and best practices to develop the right customer experience strategy today to drive future business growth.
To find out more about the Exchange or to join the below list of confirmed delegates, simply download your information pack or email the Exchange team today.
Already confirmed delegates include:
- BskyB, Director of eExperience
- RBS, Global Head of Customer Experience
- Three UK, Head of Multi-Channel Support Strategy & Customer Insight
- FEDEX, MD Customer Experience
- Philips, Senior Director, Head of Consumer Care, MG Europe & APMEA
- British Gas, Head of Customer Services
- Nuon, Head of Customer Experience Marketing
- Nike, Director Europe Consumer Services
- Legal & General, Head of Customer Operations
- Metro Bank, Managing Director
- Coca Cola, Europe Group Integrated Marketing Director
- Louis Vuitton, Digital director Retail
- Shell, GM Europe, West and South Africa
- Orange, SVP Quality and CSR
- Volvo, Global director Network Development
- KPN, EVP Consumer Market
To grab a copy of the full delegate list, click here.
Finally, if you offer innovative solutions, the Exchange gives you the opportunity to take part in private business meetings with the senior leaders in attendance – simply email the team to find out more