Category: Uncategorized

a picture showing a person who brings a decision

Never make decisions from the short timeframe

When people know about currency trading, the first thing they know is the shorter timeframe. This is considered as the window through which people can make decisions about the market. Although there are longer timeframes available, investors prefer to spend...

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improving CX in a team

Tips for Improving CX at Your Place of Business

If there is one constant in commerce, it’s that no business would survive long without customers. This is why so much emphasis is placed on improving the Customer Experience, CX, and is especially important to businesses seeking major growth and/or...

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an illustrated image showing a customers lie to a company.

Why do customers lie and how to deal with the issue

It’s not rare for companies to lie to customers. At some point, we have all been in situations where free products were not quite free, or services came with hidden terms and conditions. Such an approach to customer communication decreases...

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An employee adding photos to the wall to map and rethink customer experience.

Customer Experience (CX): Adapting to changing times

As the dynamo of digital and technological development drives the wheels of change faster than ever before, organisations across all sectors are having to adapt. Changes in consumer attitudes and behaviours, the effects of technology on customer experience (CX) and...

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A man at his desk is happy for receiving an employee reward.

Gratitude is the ultimate employee reward

Maintaining an engaged workforce with an adequate employee reward has been more important than ever over the last 18 months. Businesses have been under immense pressure to keep the doors open. In amongst the turmoil, it’s easy to forget that...

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A laptop on the desk is used for trading cryptocurrency.

Trading Cryptocurrency

For you to successfully trade cryptocurrency there is a need to have a CFD account. A CFD account simply put is a trading instrument that helps you as a trader to better speculate on cryptocurrency price changes. The preferred cryptocurrency...

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A banner shows detailed information about the webinar on the transformation of the resident experience.

CXM and Alida are hosting a webinar on the transformation of the resident experience

CXM is delighted to announce that this week we will be hosting a webinar in partnership with Alida, a creator of the world’s first CX & Insights Platform. The main topic is the transformation of resident experience London & Quadrant...

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A desk of a digital marketer with books, pens, and a paper containing digital strategy.

Keeping your customers as a digital marketer: tips to make them stay

Today, a digital marketer does not have to convince every client about the versatility of digital marketing. Well-informed clients know that digital marketing can help them in: Reaching a larger audienceTargeting prospects most likely to buy your product or serviceSaving money...

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an image showing an office in greenery demonstrating how to save extra money

How Small Companies Can Save Extra Money

Small expenses may not seem like a big deal when they are considered individually – however, if you accumulate all your monthly costs as a small business owner, you will notice that cutting down on unnecessary expenditure is essential for...

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a working table full of computers illustrating digital transformation programmes

Could overambitious digital transformation programmes actually damage customer communications?

With the next generation of customers, Gen Z, reaching adulthood and becoming both more financially savvy and economically influential, the pressure on financial services firms to accelerate their digital transformation programmes will only intensify. Ross Kittlety, Head of CCM at Paragon Customer...

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