Category: Employee Experience

Workhuman bets on AI for employee recognition

Employee recognition platform Workhuman is introducing artificial intelligence into employee recognition, aiming to make appreciation a more structured and measurable part of workplace culture. The company’s latest platform update brings AI-powered tools designed to refine how employees give and receive...

Apple shareholders reject militant investor anti-DEI move

The employee experience battleground over diversity, equality and inclusion (DEI) continues to heat up in America. More businesses face pressure to roll back their initiatives. Some like Facebook have rescinded theirs, with others billing their DEI efforts as “mission accomplished,”...

Why AI is staffing’s secret weapon

The staffing industry is undergoing a dramatic shift, and firms that have embraced AI are reaping the benefits. According to Bullhorn’s GRID 2025 Industry Trends Report, recruitment companies using AI were twice as likely to see revenue growth in 2024...

Hospitality industry braces for job cuts amid tax hike

A significant number of hospitality businesses are preparing to cut jobs in response to an upcoming increase in employer National Insurance contributions, which will take effect in April.A recent survey by the British Beer and Pub Association, the British Institute...

Are we in the office space crisis?

Despite all the talk of hybrid work, office layouts are still clinging to a bygone era. VergeSense’s latest 2025 Workplace Occupancy & Utilisation Index, the world’s largest dataset on office space usage, reveals that companies are struggling to adapt their...

AI agents are ready to do business on your behalf

First we had chatbots, then AI helping overworked support agents to improve customer experience. Now agentic AI (aka AI agents) is the CX hot topic, promising a focused and smart approach to addressing customer needs. But for non-tech types, what...

UK’s Gen Z embrace AI in the workplace

With AI tools rolling out rapidly across business applications, adoption is moving at warp speed from exploratory to essential. Gen Z workers already rely on AI to keep up with their roles. That’s both exciting and concerning for leaders who...

Companies splurge on the wrong tools while workers struggle, new report reveals

New research reveals a shocking disconnect between corporate tech spending and what employees actually need, putting productivity and morale on the line.Companies are pouring money into technology, but according to Diversified’s latest survey, they’re failing to invest in the tools...

USCXA winner Prudential launches a solution to cut the chaos out of workplace absences

Insurance and retirement management company Prudential Financial has launched OneLeave, a new solution designed to simplify the often-confusing world of employee absences and disability claims, reducing disruptions for both workers and employers.The platform brings together Prudential’s absence and disability management...

Younger employees feeling more of the stress

Coinciding with news that dissatisfied Generation Z workers are creating a timebomb for Britain’s National Health Service. New research from time-management specialist Avilio finds that younger employees are disproportionately experiencing stress and burnout at work.A survey of 1,284 UK workers...