Category: Employee Experience

32% of tech workers struggle to keep up with rapid change

According to the latest survey by Kahoot, nearly half of the tech professionals (40%) are concerned their skills will be obsolete within three years, underscoring the urgency for modernised upskilling solutions. With 32% citing AI’s rapid evolution as their main...

Sullivan & Stanley turn to employees to drive growth

Sullivan & Stanley (S&S) has redefined what it means to put employees first. Recognised with silver for Best Employee-Centric Approach at the UK Employee Experience Awards 2024, S&S has leveraged its employees to inspire growth and drive business success. At S&S,...

Boosting customer satisfaction with a balanced approach to CX and EX  

As AI-driven solutions to improve customer experience (CX) are being heavily invested in by businesses globally, employee experience (EX) can be overlooked. The imbalance can undermine the very outcomes that AI-driven systems are meant to deliver, which is excellent customer...

Pay raises plummet while compensation gaps widen

If you are among those who received a pay raise in the last year, consider yourself lucky. BambooHR’s latest annual compensation study paints a concerning picture for salaried employees in 2024. According to the survey, 40% of workers didn’t receive...

The Standard unveils enhanced digital platform for absence management

Workplace benefits solutions provider The Standard is set to introduce an upgraded digital experience for Absence Management on January 1, 2025. Designed to streamline the leave management process for both employees and employers, the platform focuses on improving efficiency and...

Workplace barriers still holding back disabled UK workers

Many UK workers with disabilities, chronic health conditions, or neurodivergence face significant barriers in the workplace, from inaccessibility to discrimination, despite growing awareness of the need for inclusion. Released to coincide with the International Day of Persons with Disabilities, Deloitte’s Disability...

39% of Australians struggling to secure new roles

According to a recent Gartner survey, 39% of Australian candidates report having trouble finding new employment as job vacancies in Australia continue to decrease. Only 25% of respondents found jobs matching their skill set, significantly below the global average of...

Kore.ai launches AI for Work, a platform for search, automation, and collaboration

AI agent solutions provider Kore.ai has announced AI for Work, an innovative platform designed to revolutionise how enterprises use artificial intelligence to streamline workflows, enhance collaboration, and improve efficiency. By integrating secure enterprise search, business workflow automation, and multi-agent orchestration,...

Verint adds a CX/EX scoring bot to its bot suite

Verint has introduced the CX/EX Scoring Bot, an AI-powered tool that delivers real-time customer and employee experience scores. As part of the Verint Agent Copilot Bots suite on the Verint Open Platform, the bot sets itself apart by offering immediate...

Over half of employees are disappointed with onboarding

According to a recent report by Cognexo, over half (54%) of office workers are dissatisfied with their onboarding experience. Typical frustrations include a lack of structure (31%), differences between job descriptions and actual roles (21%), and confusion about daily...