Category: Employee Experience

Smart Workplaces: Give the User What They Expect

Recent research by Google supports a point I have been discussing with customers for many months now: there is no real difference between the user experience and the Employee Experience any more. What that means is, if you expect to schedule...

Mr Employee Experience: Star Struck at Startle

Ben Whitter is known as Mr Employee Experience in business circles, and his role as a global Employee Experience (EX) leader brings him into contact with many companies keen to improve how they accommodate their most important resource – their...

Sorry Boomers, Millenials Really do have it Tougher in Finance

Are millennials – or as they are also known, Generation Y – really that bad with money? They are often labelled as being frivolous with cash and marketers try to capitalise on this. However, Manchester-based Freedom Finance has carried out...

Mr Employee Experience Finds EX is in Fashion at River Island

Ben Whitter is known as Mr Employee Experience in business circles, and his role as a global Employee Experience (EX) leader brings him into contact with many companies keen to improve how they accommodate their most important resource – their...

Seven Signs Your Employees are Unhappy (and What to do About It)

The link between creating a positive Customer Experience and an engaged workforce is widely accepted, so why do we find it hard to build motivated teams that are passionate about the companies they work for and ready to go the...

Where Employee Benefits and Wellbeing Meet

What do wellbeing and benefits have in common? Simple – they both have a huge impact on employees. Yet too often they are treated like separate business needs. Both play a crucial role in shaping Employee Experience, so an integrated...

Employee Burnout: Spot the Warning Signs

According to the Health and Safety Executive, around 12.5 million working days are lost due to work related stress in 2017, with 526,000 British workers suffering from mental health issues such as depression and anxiety. Following these statistics, Ciara Morrison, Head of HR and Talent...

The Importance of Employee Experience Design

With the 2018 UK Employee Experience Awards just around the corner, FDM is proud to be a partner and hear all the amazing stories about how companies are adding real value through EX. In a series of blogs, we have shared...

HR: Leading Through Employee Experience

How can HR professionals lead through Employee Experience? What difference does it make in practice? With demand for exceptional employees at an all-time high, especially those with unique skill sets, talent is controlling the market in 2018, not companies. Walk into...

Are you Worth More?

The US Bureau of Labor statistics found that companies with fewer than 100 employees gave only 12 minutes of manager training every six months. Organisations with 100-500 employees provided just six minutes. And if this holds true for managers, how much...